Customer Service Representative - State Farm Agent Team Member
State Farm
- Petaluma, CA
- $25.00 per hour
- Permanent
- Full-time
- Paid Company Holidays
- SIMPLE IRA
- Paid time off
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Simple IRA
- Group Life Insurance Benefits
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my agency
- Interest in marketing products and services based on customer needs
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Organizational skills
- Self-motivated
- Proactive in problem solving
- Experience in a variety of computer applications, particularly Windows
- Ability to work in a team environment
- Ability to multi-task
- Property and Casualty license (must have currently)
- Life and Health license (must be able to obtain)
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
- Must be available to work the following schedule: M-F 8:30-4:00pm