
Ski & Ride School Support Staff (Full-Time) - Winter Season
- Denver, CO
- $20.00-22.75 per hour
- Permanent
- Full-time
Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.Perks & Benefits:
- Free season pass to Winter Park and all Alterra Resorts
- Discounted friends & family tickets
- Medical, dental, vision, life, paid parental leave and more for eligible employees
- 401(k) plan with 100% company match - up to 4%
- Mental health resources for all employees
- Food & beverage and retail discounts
- Onsite employee childcare based on availability
- Discounted equipment rentals, pro-deals, and more
- Provide safe, pleasant, and attentive care for the children of the Ski + Ride School. Directly oversee the emotional, physical, and social needs of children aged 3-14 for a maximum of 6 hours.
- Childcare responsibilities include but are not limited to escorting children and their gear responsibly around the Ski + Ride School facilities, tending to those having trouble adjusting to their new surroundings or the cold, providing activities and play opportunities, and facilitating groups through mealtime. Manage any behavioral issues or incidents in a professional manner.
- Interact with guests and their families throughout the check in/out process. Facilitate a welcoming environment.
- Perform gear checks to ensure proper fit and condition.
- Use Flaik, a student GPS tracking system, to monitor lessons and quickly resolve any incidents including missing students or incorrect assignments. Work closely and efficiently with instructors, supervisors, patrol, and lift operations.
- Maintain and transport Flaik equipment and other guest supplies throughout the day.
- Follow all procedures and policies for public health and the safety of children and employees including, but not limited to, proper hand washing techniques, dishwashing, sanitization of toys and equipment, sanitation of eating areas.
- Maintain indoor and outdoor guest-facing and employee areas including set up and take down of fencing, signage or animation; replenish water stations; shovel walkways and decks; inventory supplies and tools.
- Keep detailed logs and records of all incidents. Report any unsafe conditions and correct if possible.
- Work closely with Ski Patrol and Guest Services to safely transport guests and/or gear around the mountain and base areas. This may require using snowmobiles or other vehicles.
- Load, ride, unload, and download surface lifts, chair lifts, or gondolas while assisting small children or transporting equipment.
- Perform regular checks and minor repairs on all equipment. Work closely with Vehicle Maintenance to ensure all equipment is kept in best working order.
- Regularly and safely operate a snowmobile or other over-snow vehicles to transport guests and/or equipment.
- Use radios and phones constantly to communicate with staff and guests around the Resort.
- Set a positive example for other Resort employees and guests. Be knowledgeable about the Ski + Ride School and base area. Be aware of area cleanliness and pick up trash.
- Understand and adhere to all Resort policies and procedures including but not limited to: Personal Identifying Information policies, incident procedures, on-mountain operational procedures, and others.
- Cross train and be prepared to assist various departments within the Ski + Ride School and the Resort. This may include assisting lift operations, guest services, instructor staff, or others.
- Other duties as assigned.
- Great customer service or public relation skills are required.
- Enjoys working with guests of all ages from 3 years to adults. Willingness to work with children is required.
- Experience operating a snowmobile, ATV, or other motorized OHV is required.
- Thrives in a team environment.
- Flexible and willing to help wherever needed.
- Able to work independently.
- Experience working on a computer is required. This position regularly uses Microsoft Excel for record keeping among other programs.
- Experience in service, outdoors and/or with children is preferred.
- High School Diploma or GED (high school equivalency) is required. Applicants currently enrolled in High School may apply.
- This position does NOT require you to drive a snowmobile. However, to do so, you must have Winter Park Resort Snowmobile Certification or the ability to attain it and you must be 18 at the start of the season.