
TDMK-Processor, Accounts Receivable
- Mendota Heights, MN
- Permanent
- Full-time
- Full-time
- Pay Range: $23.00/Yr. - $33.74/Yr.
- Shift Days: , Shift Time:
- Benefits after 30 days
- Health/Rx
- Dental
- Vision
- Flexible and health spending accounts (FSA/HSA)
- Supplemental life insurance
- 401(k)
- Paid time off
- Paid sick time
- Short term & long term disability coverage (STD/LTD)
- Employee stock ownership (ESOP)
- Holiday pay for company designated holidays
- Follow established procedures to establish credit terms with all new customers and manage terms with all existing customers, updating as necessary based on experience.
- Develop professional relationships with all customer AP contacts, and initiate regular communication to maintain accounts within terms, including sending aging reports and payment reminders as necessary.
- Receive and accurately apply customer payments to open invoices.
- Investigate and resolve all types of customer inquiries and disputes related to invoices, over and short payments, and account balances.
- Monitor the accounts receivable aging report regularly to identify past due accounts and assure effective collection efforts.
- Maintain thorough and accurate records of all customer interactions, payment applications, and dispute resolutions in the transportation management system and accounting software.
- Collaborate with account managers and customer development team as necessary to resolve complex or sensitive customer issues affecting receivables.
- Prepare and present accounts receivable reports, maintain related scorecard metrics.
- Other duties and projects as assigned.
- Comfort and confidence in direct and regular phone communications with customers, demonstrated skill in managing and pursuing accounts receivable.
- Ability to work with numbers, facts, and details, perform analysis, and report results.
- Ability to handle a high volume of repetitive tasks with superior attention to detail and accuracy in data entry and record-keeping.
- Ability to manage the schedule and timely completion of multiple concurrent priorities.
- Ability to recognize processing inconsistencies, data discrepancies, or other issues, and work with others to resolve them effectively.
- Ability to communicate effectively with internal and external stakeholders.
- Proficiency in QuickBooks and Microsoft Excel.
- Typing speed of 50 words per minute and 10-key by touch.
- High school diploma or GED is required.
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
- A minimum or 3 years of experience in accounts receivable, collections, or a similar financial administrative role.
- Demonstrated competency with accounting software (QuickBooks preferred).
- Experience in logistics, transportation, or supply chain management preferred.
- These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.