Salesforce Quality Engineer
- Chicago, IL
- Permanent
- Full-time
Employment Type: Full-Time | Long-Term
Location: Remote from Argentina.
Time Zone: The client operates in the CT time zone.
Industry: FinancialAt Kopius, we are seeking a Salesforce Quality Engineer to join our team!
The project is within the Financial industry and is based in Chicago, IL. Their platform exchanges the widest range of global benchmark products across all major asset classes.Responsibilities:Work in a hands-on, collaborative environment to test and verify Salesforce experiences that solve critical needs.Review and analyze user stories, product documents, business requirements, and design specifications to understand functionality of features, processes, workflows, reports, integrations, etc.Perform Business Analyst tasks such as gathering and documenting business requirements, analyzing processes, and identifying areas for improvement.Identify test requirements from specifications and design testing to ensure coverage of project.Create detailed, comprehensive, and well-structured test plans, test cases, and execution steps to verify functionality including data, and scripts used.Execute and evaluate test cases and record results in JIRA.Ensure functionality is delivered per the business requirements and product documents.Isolate, replicate, and report bugs and verify bug fixes.Implement automation strategies (bonus).Design test processes and procedures used to ensure that software operates within defined requirements.Perform in-depth functional testing to ensure business requirements are being met through end-to-end functional testing.Work closely with Salesforce Developers and Administrators, as well as with business stakeholders, to identify and resolve issues.Clearly communicate any obstacles to raise awareness and avoid project impediments and timeline disruptions.Basic Qualifications:Intermediate/Advanced English skills with strong communication abilities.Self-motivated, quick learner, and adaptable to new technologies and legacy systems.Thrives in a team environment, actively contributes to collaboration, fostering a sense of community.Excellent problem-solving and analytical skills, with a keen eye for detail and a proactive approach to issue resolution.Qualifications for the role:3+ years of experience as a QA Analyst, Software Tester, or Business Analyst delivering measurable results.3+ years of hands-on experience working with the Salesforce platform, including strong knowledge of Salesforce internal operations and backend functionality, with preferable experience in Sales Cloud, Service Cloud, Lightning, Path, Case Management, Omni-Channel, Knowledge, Chat, and Reports.Background in Salesforce development (declarative and/or programmatic) or similar technical Salesforce expertise.Ability to document test cases, bugs, and issues for other team members to clearly understand.Experience gathering and documenting business requirements and translating them into functional specifications is preferred.Strong attention to detail.Knowledge of Salesforce best practices.Ability to adapt to sprint cycles in an Agile/Scrum environment.Familiarity with third-party API concepts and integration is a plus.Perks & Benefits working at Kopius!Remote Work & Results-Driven Projects: Work remotely while focusing on delivering great outcomes.KopiusLab: Trainings, workshops, and company-sponsored courses to keep your skills sharp.Career Growth: Clear opportunities to develop your skills and advance in your career.Language Learning: Online English classes to enhance communication.Referral Program: Bonuses for bringing top talent onboard.The Box: Quarterly snacks and swag delivered to your door.Keep Moving: Monthly reimbursement for fitness or physical activity memberships.Kopius Readers: Quarterly reimbursement for book purchases.About You | At Kopius, we value individuals who embody our core values:Community and Connection: Foster team connection; contribute to a collaborative environment.Exceptional Experiences: Strive for outstanding communication experiences; align actions with delivering excellence.Embrace New Ideas: Demonstrate openness to innovation; adapt and learn quickly.Ownership Mentality: Take responsibility and ownership of tasks and projects; drive issues to resolution.Walk the Talk: Consistently align actions, communication, and problem-solving with company values.About Us | We're passionate about technology and driven by our partners' potential to make a difference in the world. Our expert teams in digital strategy, design, and engineering are dedicated to solving complex problems and exploring new frontiers. With over 40 active projects and nearly 600 talented individuals worldwide, we're committed to creatively tackling big challenges and helping our customers stay ahead in a rapidly evolving digital landscape. Join us on this exciting journey of innovation and growth!