Presales Engineer

Raleigh, NC
$100,000-115,000 per year
Permanent
Full-time

1 day ago

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.Department Overview The Presales Engineering Team is a segment of Motorola Solutions’ Video business. Our team focuses on designing, demoing, and deploying body cameras, in-car video systems, License Plate Readers (LPRs), and digital evidence management system (backend software) for Government and Public Safety customers.Job DescriptionThe Presales Engineer is responsible for managing presales opportunities and implementation of the identified complex projects. The position of the Presales Engineer is to work independently and in partnership with the Public Safety teams to provide technical responses for budgetary, sole source, and competitive bid responses within a clearly defined time period. The Presales Engineer acts as the owner of the technical solution for a customer design. The position requires the ability to analyze and design complex solutions that meet the customer’s needs. The Presales Engineer will also be responsible for deploying customer evaluations and demoing all Motorola Solutions products. This position reports to the Presales Engineer Manager.Responsibilities include but are not limited to:

Responsible for being the technical solution owner of budgetary, competitive, and sole source proposal responses
Assists in providing point by point technical responses to Request for Proposal (RFP) and Request for Information (RFI) responses
Provide hardware and software recommendations based on customer requirements
Provide solutions description and system configuration diagrams
Provide bill of material for software, hardware, and non-standard third party applications
Identify interface requirements and solicit system implementation team for design
Conduct customer facing technical requirements discovery sessions for estimation and configuration (Conference Call or In Person)
Builds relationships with sales, internal engineering, system integration, proposal, pricing, and key technical subject matter expert teams within the organization
Work with the customer and the sales team to deploy product evaluations as necessary
Ability to provide customer product training (both in-person and virtual)
Proficient with Microsoft Word, PowerPoint, Excel, and Visio

Specific Knowledge/Skills:

5 years of Public Safety software application system implementation experience
Computer hardware sizing, configuration and implementation experience
TCP/IP computer networking and design experience
Ability to pass a background check and/or security clearance for a customer as necessary
Experience reading and writing interface requirements
Wireless Networking (WLAN) background
LTE Network Modem/Router background (Sierra products a plus)
Basic knowledge of License Plate Recognition (LPR)
Technical writing experience and the ability to deliver technical information to a nontechnical audience
Basic knowledge of Radio Voice Communications Networks
Basic knowledge of Motorola Solutions Public Safety Applications
Knowledge of Public Safety operations
Virtual system implementation and design including both server and desktop virtualization
Windows Server (OS, SQL) familiarity
VMWare familiarity
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Target Base Salary Range: $100,000 - $115,000 USDConsistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.#LI-MM1Basic Requirements

Bachelor's Degree with 4+ years experience in Engineering, Software Engineering, and/or Sales
OR 8+ years experience in Engineering, Software Engineering, and/or Sales
Must be able to obtain background clearance as required by government customer

Travel Requirements 50-75%Relocation Provided NonePosition Type ExperiencedReferral Payment Plan YesOur U.S. Benefits include:

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this so we can assist you.

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