Systems and Infrastructure Security & Operations Specialist (Bilingual - Korean)
SBT Global, Inc.
- Irvine, CA
- $25.00-29.00 per hour
- Permanent
- Full-time
- IT Infrastructure Management: Oversee, evaluate technologies, and maintain the company's IT, including its infrastructure (including servers, networks, storage, and communication systems), ensuring optimal performance and availability
- Monitor networks, servers, and Microsoft 365 environments for security threats and anomalies
- Respond to security incidents following defined procedures and assist in remediation efforts
- Operate and maintain security systems such as firewalls, VPNs, endpoint protection, and other tools
- Escalate critical security issues to management and headquarters when necessary
- Administer Microsoft 365 services, Active Directory, and system access control
- Support internal IT platforms (WMS, CIC, EDMS, Groupware) and resolve system-related issues
- Perform user management, role assignment, and basic troubleshooting
- Maintain stable operation of servers and infrastructure through regular monitoring and updates
- Act as the main contact point for system issues and service requests
- Log and analyze incidents, and coordinate issue resolution with headquarters IT teams
- Prepare reports and share findings with HQ to align on improvement plans and policies
- Bachelor degree in Computer Science, Information Technology, or related field
- Business-level proficiency in both Korean and English
- Strong communication and problem-solving skills
- Basic knowledge of IT security and system administration preferred
- New graduates and experienced candidates welcome