Job Description:Cottesmore of Life Care is located in Gig Harbor, often referred to as the "Maritime City." Residents enjoy a quaint downtown area with waterfront dining, boutique shopping, and scenic harbor views. The city's maritime heritage and community events create a welcoming and engaging environment.Cottesmore Care Center was named one of U.S. News & World Report's 2025 Best Nursing Homes.Position Summary
The Assistant Business Office Manager assists the Business Office Manager in the overall administrative, billing, accounting, and payroll functions of the business office in accordance with all applicable laws, regulations, and Life Care standards.
Reports to Business Office Manager (BOM)
Education, Experience, and Licensure/Certifications
High school graduate or equivalent. Associate's degree or equivalent experience preferred.
One (1) year in post-acute care or other geriatric-related field preferred
Experience in Medicare and Insurance Billing required
Specific Requirements
Proficient in Microsoft Word, Excel, and e-mail
Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the business office
Make independent decisions when circumstances warrant such action
Knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing administration functions in the post-acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
Perform proficiently in all competency areas including but not limited to: general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Promotes a culture of integrity, maintains an “open door” policy, and does not participate in or allow retaliation against those who report good faith concerns
Actively implements the compliance program and Code of Conduct and ensures 100% participation by department staff
Essential Functions
Assist with effective management and oversight of bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
Maintain facility checkbook and reconcile checkbook regularly
Responsible for patient accounts
Assume the duties of the BOM in his/her absence
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively in an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
Lift 20 lbs floor to waist, lift 20 lbs waist to shoulder, lift and carry 20 lbs, and push/pull 20 lbs
