Restaurant Chef | Neighborhood Services
- Louisville, KY
- Permanent
- Full-time
- Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
- Operates and maintains all department equipment and reports malfunctions.
- Purchases appropriate supplies and manages inventories according to budget.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Trains associates in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.
- Effectively investigates reports and follows-up on associate accidents.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
- Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters.
- Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Helps associates receive on-going training to understand guest expectations.
- Assists as needed in the interviewing and hiring of associate team members with the appropriate skills.
- Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. Ensures associates are cross trained to support successful daily operations.
- Uses all available on the job training tools for associates; supervises on-going training initiatives and conducts training when appropriate.
- Communicates performance expectations in accordance with job descriptions for each position.
- Participates in the associate performance appraisal process, providing feedback as needed.
- Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
- Other duties as assigned by management.
- Candidate is required to have at least 3 years previous culinary management experience in a high volume, full service Four Diamond Kitchen.
- ServSafe Certification required.
- Candidate must have proven culinary skills and must be able to lead, develop, and motivate staff.
- Excellent written and verbal communication skills as well as organizational skills, Bilingual (Spanish) preferred but not required.
- Candidate must be creative and up to speed on new concepts and food trends.
- Fast-paced restaurant experience preferred.
- Computer literate and detail orientated is a must.
- Must have basic mathematical skills and be able to create and understand financial reports.
- Able to work a flexible schedule to include weekends and holidays.
- College education and/or culinary degree preferred.
- Must be able to work for long periods of time standing/on feet, must be required to lift to 50 Lbs. Must be able to work under some extreme temperatures.