Overview:Salary: $53,000/yearDo you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Coach Specialist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.· To provide support and assistance to WIOA and supplemental workforce grant program participants in all areas related to gaining and/or retaining employment and career advancement.· Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving.· This position requires an organized individual who can efficiently handle several responsibilities simultaneously.Responsibilities:· Responsible for enrollment, service delivery and exit processes for supplemental workforce grants and projects· Assist in the preparation of project reports as needed (placement, retention, etc.)· Accurately complete required documentation for program eligibility and enrollment· Provide consistent and comprehensive case management and follow-up· Provide individualized assessment of work and provide referrals to appropriate community service or social service agencies when needed· Maintain organized database of clients and keep detailed documentation of all contacts with clients· Coordinate participant retention services and accommodate participant work schedules.· Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract· Share information with appropriate staff and/or funding agencies. Maintain participant files as specified by contractor· Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized attention and coordination.· Ensure participants follow through with planned activities as outlined in contract with funding agency· Help to ensure that positive outcomes and goals are met as required by contract· Comply with local, State, and Federal requirements pertaining to program operations Qualifications:· College Degree or equivalent experience preferred· Experience with WIOA programs and other workforce grants and programs· Ability to prioritize tasks and document visits and contacts· Demonstrated telephone, computer and written communication skills· Ability to maintain flexibility as needs of contract or contractor require· Customer service experience required· A working knowledge of MS Office· Staff providing career coaching must obtain the Career Development Facilitator (CDF) certificate within one year of hireBring your expertise to EDSI and live our values every day: Show Up, Smile and Support!EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.