
Quality Systems Supervisor
- Greer, SC
- Permanent
- Full-time
- Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and adhere to the required personal protective equipment (PPE).
- Adhere to and ensure compliance to food quality and food safety guidelines per Refresco, Customer and/or governing bodies (ex. SQF) standards.
- Responsible for complying with FDA, state/city regulations, Refresco quality policies, GMP's, HACCP, Allergen, Kosher, etc as well as other regulations required.
- Leads and directs the work of other employees.
- Have some authority for personnel decisions related to hiring, performance, or disciplinary actions.
- Overall plant owner for quality systems which includes document control and quality data collection applications.
- Responsible for supporting and maintaining compliance with third-party food safety and quality certification requirements, including the implementation and continual improvement of the facility’s food safety and quality management systems.
- Responsible for the development, implementation, maintenance, and continuous improvement of the SQF System and ensuring compliance with all relevant food safety and quality requirements.
- Overall plant owner for audit systems which includes internal audits and external audits.
- Will audit and verify with the local team to ensure quality systems comply per Refresco corporate guidelines.
- Plant owner for quality project to ensure proper documentation has been completed such as validation and verification protocols.
- Work with internal team to ensure proper support for local site application which includes support, design, development, test and implementation for document control and quality data collection systems.
- Work with internal customers to ensure proper new product or revised products are set up and implemented into quality data collection systems.
- Identify opportunities and implement solutions for process improvements for local quality systems.
- Drive efforts to improve quality system programs such as pest control, GMP, document control, maintenance, etc, as defined per GFSI and FDA.
- Champion governance, alignment, and communication of Best Practice for quality systems.
- Provide second level support to Quality Manager for day-to-day operations.
- Champion for local quality systems programs such as HACCP, CAPA, GFSI, FDA, Customer requirements, etc.
- Revise and update local policies as needed which includes development and upkeep of validation protocols.
- Additional functions and requirements may be assigned by manager as deemed appropriate.
- Proficient in Excel, Word, SAP and Power Point.
- Ability to analyze and solve problems, results oriented.
- Organized and detail-oriented, adaptable to change.
- Able to read and understand metric system.
- Leadership: Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
- Problem-solving: Capacity to identify and resolve production issues quickly and effectively to minimize downtime and optimize output.
- Decision-making: Aptitude for making sound decisions under pressure, considering factors like cost, quality, and time constraints.
- Communication: Strong communication skills to liaise with other departments, suppliers, and stakeholders, as well as to provide clear instructions to teams.
- Bachelor’s degree in quality management or a related technical discipline preferred.
- Minimum of 3 years of progressive experience in Quality Assurance or Quality Control within a fast-paced manufacturing environment, preferably in the food or beverage industry.
- Demonstrated experience in the successful implementation, management, and continuous improvement of Quality System Software.
- Understanding of Global Food Safety Initiative (GFSI) standards, such as Safe Quality Food (SQF) or FSSC 22000, hands-on experience with compliance and audits.
- Experience working with real-time data collection systems to monitor and analyze production processes.
- Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.
- Work environment – Work and environment fasted paced, requiring ability to remain focused under pressure.
- Climate - This position requires the incumbent to have the ability to work in ambient hot and/or cold seasonal environments.
- No travel anticipated.
- Medical/Dental/Vision Insurance
- Health Savings Accounts and Flexible Spending Accounts
- Life and AD&D Insurance
- Pet Insurance
- Legal Benefits
- 401(k) Savings Plan with Company Match
- 12 Paid Holidays, Vacation, and Paid Time Off
- Well-being Benefits
- Discount and Total Reward Programs
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.