Residential Housing Coordinator - The ARCHES Project

• High school Diploma or GED, plus two years of Case Management or Social Service experience required.
• Prior experience working with Veterans is required.
• Equivalent combination of education and experience may be accepted.

• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.
• Candidate must pass pre-employment and random drug screenings.

• Knowledge on requirements for Community Health Worker Certifications.
• Basic proficiencies in computers, and MS Office products, database software and web tools.
• Must possess excellent planning, organization and time management skills.
• Applicant must have strong attention to detail.
• Ability to effectively communicate both orally and in written form.

• Assesses participant eligibility and gather documentation as required.
• Completes participant assessments for the purpose of determining continued eligibility and participant needs and strengths.
• Develops and coordinate individualized action plans.
• Collaborates with Peer Support Specialist to coordinate services to participant and Program Coordinator in ongoing data management and reporting.
• Monitors participant progress and maintain detailed and up-to-date case notes.
• Maintains organized and complete participant files.
• Assists participants in locating and stabilizing appropriate housing.
• Develops and maintains positive relationships with local landlords.
• Identifies needs for Barrier Removal Funds such as security deposits, past due utility bills, document acquisition (ID, birth certificates, etc.), transportation, etc.
• Works in collaboration with Salem Housing Authority to coordinate financial assistance.
• Networks with community agencies to stay informed about services and resources. Follows up with community agencies that have made assistance commitments to participants.
• Provides information and referral to appropriate services and provide assistance and advocacy appropriate to each participant's level of need in acquiring such service.
• Provides client-tracking, follow-up, and support.
• Inputs client data in the Homeless Management Information System (HMIS) and Measures and Outcomes Tracking System (MOTS).
• Prepares data and evaluation reports as required by the program.
• Other duties as assigned.

• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Occasionally lift up to 25 pounds.
• Manual dexterity for handling office equipment.
• Maintains calm dispositions and regulates emotions when clients, staff, or others may become escalated.
• Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.
• Occasional exposure to bodily fluids and malodorous air.
• Occasional urgent situations requiring law enforcement involvement and/or paramedic professionals.
• Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
• Speaking and hearing abilities required.

• Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
• Indoor/outdoor work environment with frequent interruptions and demands.
• Occasional trips to meet clients outdoors, at shelters or in camps.
• Exposure to trash and potential biohazards.

Mid-Willamette Valley Community Action Agency