
Retail Fitness Sales Associate
- Lynnwood, WA
- $16.50 per hour
- Permanent
- Full-time
- Work closely with customers in a consultative sales process to ensure the customer needs are met and that customer relationships are positive, productive, and profitable. Must be willing and able to demonstrate products for customers.
- Ensure the quality servicing of customers by personal involvement and intelligent solutions
- Maintain strong customer relationships and make recommendations for attracting new customers
- Identify quality, timeliness, or perceived value problems reported by customers, as well as requests for new products and services
- Readily respond to customer complaints and comments in a manner which resolves the issue while maintaining company guidelines
- Assist customers with in-store pick up to safely disassemble and transport merchandise to customer vehicles
- Ensure that in-store merchandising is effective, appealing and keeping with company standards
- Keep store inventory and products properly labeled, tagged and priced
- Properly record, track and secure inventory during assigned shifts including participation in monthly store inventory cycle counts
- Perform all closing responsibilities and duties per policies and procedures
- Ensure that all cash, check, credit card and financing transactions are properly recorded, reconciled and deposited in compliance with company procedures
- Ensure that proper image is portrayed through maintenance and upkeep of the building and grounds. Which include cleanliness of the store in ensuring garbage is removed, floors are vacuumed/cleaned, and signage is presentable and in working order
- Develop a solid understanding of the merchandise offered by the store and the benefits by studying manuals, literature, videos, and other available sources of information
- Keep the District Sales Manager and Store Manager informed as to all pertinent factors affecting the assigned responsibilities
- Monitor sales results for potential improvements and variances from plan and takes appropriate actions
- Monitor competitive activity in the market and identify new competition and/or changes in competitor's activities
- Stay current on industry trends
- Make sure that the purchase of any used equipment is prudent and the company's best interest
- Bachelor's Degree in business administration or related field is preferred; however, extensive experience in retail or business to business/business to consumer sales industry may substitute.
- High school diploma or equivalent is required.
- Previous sales experience preferred but not required
- Fitness sales experience desirable but not required
- Strong customer service background
- Goal-driven
- High energy, passion for fitness, and a great work ethic
- Highly motivated self-starter
- Proven ability to work successfully without supervision
- Ability to work flexible schedule including evenings and weekends
- Physically able to demonstrate fitness equipment for customers
- Health & Dental Insurance
- Company paid Life Insurance
- 401(k)
- Paid Time Off benefits
- Product discounts
- Wellness programs