Retail Associate Sales

• Greets customers and receives payment; issues receipts, refunds, credits, or change due to customers; package customer purchases; thanks customers for their business.
• Acknowledges incoming customers in a pleasant manner and provides product information, location, and general store knowledge. Directs customer to product pick-up point, if necessary.
• Places merchandise in bins, on floor, or on shelves, according to identifying information such as style, size, or type of material. Places product overstock in proper location in stockroom.
• Checks shelves and pegs for low or out-of-stocks and re-fills from stockroom. Reports stock damage or spoilage.
• Ensures that bin tags are properly placed on shelves.
• Ensures merchandise is correctly priced.
• Attaches promotional and sale signage to proper merchandise.
• Assists in unpacking and checking in merchandise.
• Assists in setting up or re-organizing product displays.
• Answers basic customer questions while on floor.
• May assist in transporting customer purchases to vehicle.
• May perform related clerical duties, such as preparation of transfer slips, control of pick cards, and maintaining records.
• Participates in periodic, special, and annual inventory counts.
• Other duties may be assigned.

• High school diploma or General Education Degree (GED); or equivalent work experience.
• This is an entry level position where the incumbent will receive on-the-job training.

• Knowledge of company products and company standards
• Ability to communicate effectively, both verbally and in writing
• Good math skills
• Good customer service skills

• Work is performed within a retail environment which involves standing and/or walking most of the day.
• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
• May be required to perform specific tasks that involve climbing, lifting, pushing or kneeling

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