Inside Sales Representative
Direct Lumber and Door
- Denver, CO
- Permanent
- Full-time
- Receive phone calls and emails from customers and Salesmen requesting quotes and sales orders for Lumber, Truss, Doors and Millwork.
- Assist customers with purchases, including reviewing plans if needed.
- Creating and delivering quotes back to the requester in a timely fashion. This should not take longer than 24-48 hours.
- Processes quotes into sales orders
- Work with Customers and Sales Reps scheduling all orders for Delivery, Direct Ship, or Pick up (Will Calls).
- Log all will-calls on delivery log as the customer picks up material.
- Other duties may be assigned.
- To perform the job successfully, an individual should demonstrate the following competencies:
- Lumber, Door & Millwork experience preferred.
- Project Management - Communicates changes and progress.
- Technical Skills - Assesses own strengths and weaknesses; Strives to continuously build knowledge and skills; Shares expertise with others.
- Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values.
- Strategic Thinking - Adapts strategy to changing conditions.
- Adaptability - Adapts to changes in the work environment; Manages competing demands.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
- Initiative - Asks for and offers help when needed.
- Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
- Judgment - Exhibit’s sound and accurate judgment.
- Motivation - Demonstrates persistence and overcomes obstacles.
- Planning/Organizing - Uses time efficiently while managing multiple tasks.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.