Customer Service Manager - State Farm Agent Team Member

State Farm

  • Arlington Heights, IL
  • $60,000-62,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Benefits:
  • Simple IRA with employer match
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
We’re seeking a skilled and motivated Customer Service / Office Manager to join our team at Nicholas Jones - State Farm. If you have experience with Insurance, excellent customer service skills, and the ability to manage office operations effectively, we’d love to meet you!About Us:
At our agency, we pride ourselves on delivering outstanding customer service and creating a supportive, collaborative work environment. We are looking for an individual who can help lead our office while ensuring smooth daily operations and exceptional client experiences.Job Type: Full-Time (Monday to Friday, 9 AM to 5 PM)
Location: Arlington Heights, ILWhat You’ll Do:
  • Oversee office operations to ensure efficiency and organization.
  • Manage and train staff, fostering a collaborative and productive work environment.
  • Provide excellent customer service by addressing client needs, inquiries, and concerns.
  • Utilize technology and office equipment to manage workflows, communications, and records.
  • Ensure compliance with all company policies and procedures.
What We’re Looking For:
  • 1+ years of experience working in insurance, preferably State Farm.
  • Technologically efficient and comfortable working with computers, phones, and office equipment.
  • Excellent customer service skills with a focus on client satisfaction.
  • Outgoing, driven personality with the ability to build and lead a team.
  • Strong communication and organizational skills.
  • Bilingual preferred (additional compensation negotiable).
If you are looking for a stable, rewarding position with opportunities for growth and a positive work environment, we would love to hear from you!

State Farm