Head of Talent Acquisition
Love's Travel Stops & Country Stores
- Oklahoma City, OK
- Permanent
- Full-time
- Acts as a change agent, strategic advisor and partner to the business, HR and TA teams.
- Strategically partners with leadership to support productivity, workforce planning and staffing plans.
- Works in partnership with total rewards to ensure compensation and benefits offerings are competitive.
- Fosters a recruitment team that is accessible and serves as a business partner to HR business partners and business leaders to drive recruitment best practices.
- Partners with leaders to ensure diverse slates are present in all recruiting efforts.
- Supports the CHRO in executive level recruitment and utilizes strategies appropriate for the level of position.
- Connects the recruitment strategy with Love's strategic priorities and HR strategy.
- Builds strategies to attract and retain candidates in all stages of their career (i.e. interns, early career, mid-career, experienced).
- Develop strategies to maintain an internal pipeline of talent through internal mobility and staying in tune with succession planning for internal placements.
- Builds strategies to ensure a strong employer value proposition.
- Analyzes market and internal trends that affect recruitment activity.
- Utilizes creative and proactive recruiting techniques to attract top talent.
- Continuously reviews and improves the talent acquisition end-to-end process for a frictionless candidate experience.
- Leverages applicant tracking systems (ATS), recruitment marketing and various other HRIS and software to improve the applicant experience and streamline the recruitment process for internal and external candidates.
- Assesses current and new technology, to improve the candidate, team and leader experience.
- Develop strategic sourcing processes and capabilities to deliver for the business.
- Benchmarks key talent acquisition metrics and ensures Love's recruitment strategy remains competitive.
- Is knowledgeable on the latest talent acquisition trends in the labor market and develops proactive strategies to manage change.
- Maintains/upholds regulatory readiness in employment and ensures local, state and Federal employment laws are followed.
- Develops, recommends and monitors budgets and expense controls.
- Bachelor's Degree or equivalent experience, Master's degree preferred
- 7-10+ years of professional and leadership experience, including Talent Acquisition planning and execution in various roles with increasing responsibility
- Retail or hospitality experience preferred
- Process improvement of recruitment, onboarding and employee relations
- Hands-on experience with candidate sourcing, interviewing and assessments
- Demonstrated experience with applicant tracking systems and various recruitment and onboarding technologies and platforms
- Strong written and verbal communication skills
- Ability to thrive in an ambiguous and rapidly evolving environment
- Experience partnering with various levels of leadership, including executive Leadership
- Strong business and financial acumen: key working knowledge of the business, processes and leverage points. Can develop detailed budgets, articulate a business case, and develop and track metrics.
- Problem solving and systemic thinking skills: critical analytics, diagnosis and prioritization
- Collaborator: ability to build rapport and credibility at all levels of the org across all functions; builds trusting relationships internally and externally.
- Agility: ability to navigate in a complex, matrixed environment
- Knowledgeable of employment laws
- Requires prolonged sitting, some bending and stooping
- Occasional lifting up to 25 pounds
- Manual dexterity sufficient to operate a computer keyboard and calculator
- Requires normal range of hearing and vision
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