Copy Squad: Technical Operations Specialist

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  • Boca Raton, FL
  • $47,000-55,000 per year
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
Hiring: Technical Operations SpecialistCompany: Copy SquadReports to: CEO/OwnerStatus: FULL-TIME / CONTRACTLocation: Remote/US-basedPosition OverviewDo you love overseeing projects and ensuring teams have what they need to meet deadlines and complete tasks well?Does creating workflows and processes so they run efficiently light you up?Do you have experience with internet marketing and online businesses?Then the Copy Squad team needs you!A growing copywriting business is seeking a full-time Technical Operations Specialist to support its expansion. The role involves optimizing internal workflows, managing client onboarding and communication, and building the systems that ensure that the writing team has what they need to deliver high-quality marketing content on time.The business specializes in crafting persuasive copy for online brands, including sales funnels, email sequences, and other digital marketing assets. With demand currently exceeding capacity, the team is looking to create systems that help scale operations to serve a growing list of clients.The ideal candidate is proactive, detail-oriented, and comfortable holding team members accountable for deadlines and deliverables. You’re not just skilled at solving problems as they arise—you’re committed to continually building systems that prevent recurring issues and ensure long-term stability. Familiarity with conservative viewpoints is welcome, and experience with internet marketing and managing sales campaigns is a plus.You thrive in building and refining processes, and you’re not afraid to get hands-on to ensure goals are met. You hold yourself and others to a high standard and believe that excellence—not adequacy—is the benchmark.If you're energized by the idea of helping a results-driven copywriting business grow and support successful online brands, this opportunity could be a great fit.Responsibilities
  • Optimize client onboarding systems and client follow-up processes that deliver assets to the copywriter team for completing sales copy packages, signing contracts, and paying invoices
  • Oversee all client projects and refine systems to ensure copywriters have what they need to complete projects, hit project milestones, and complete sales copy packages on time
  • Create, manage, and update SOPs regularly so they are easy to use for training and reviewed often
  • Onboarding of new hires/contractors into company processes
  • Design, implement, and manage technology-driven systems to streamline processes and enhance tracking efficiency
  • Create dashboards around accountability scorecards, project milestones, and KPIs so the team knows what’s required and whether they’re on track
  • Identify and be responsible for eliminating any obstacles to successful, on-time project completion
  • Ensure writers always have access to helpful resources and proven copy blueprints when creating clients’ marketing copy
  • Attend weekly stand-ups to review projects and make sure the team is on track to hit deadlines
  • Check in daily to ensure projects are on track and problems are solved ASAP
  • Provide progress updates to CEO as needed
  • Audit, clean up, and systemize the company’s internal processes to increase efficiency and facilitate finishing projects on time and at a professional level
  • Keep clients updated on their project so they feel confident that progress is being made
  • Follow up with clients to see how marketing materials are performing and ascertain whether the client needs additional packages
RequirementsThis position is for a person who is:
  • 2 years + of Operations experience or similar VA experience within the digital marketing industry
  • 2 years + of automations, integrations, and optimizations of systems
  • 2 years + project management experience
  • 2 years + of building/implementing systems
  • Significant experience with GoHighLevel (CRM)
  • Digital marketing or similar agency experience, preferred
  • Leadership experience, strongly preferred
  • Copywriting experience, preferred
  • Wants to implement systems that have a direct impact on business growth
  • Loves operating with a sense of urgency
  • Organized and efficient
  • Self-starter who takes initiative
  • Detail-oriented and double-checks everything
  • Excellent follow-through
  • Brings long-term system-based solutions, not just temporary fixes
  • Has the experience to notice inefficiencies, blind spots, and process problems, and solve them autonomously
  • Comfortable being direct and assertive with deadline enforcement
  • Willing to take responsibility and hates excuses
  • Able to make decisions
  • Assertive but professional, promoting a fast-paced environment
  • Loves getting things done
Additional requirements:
  • Available to work in U.S. time zones
  • Access to a computer
  • Reliable internet connection
  • Reliable and distraction-free work environment
  • Financial industry knowledge is helpful
  • Notion experience a plus (experience with Asana or Monday also acceptable)
This position is NOT for someone who:
  • Has to be pushed to do their job
  • Prefers a slow-paced work environment
  • Lacks a sense of urgency
  • Thinks “good enough is good enough”
  • Makes excuses
  • Doesn’t care about getting exceptional results
  • Is unavailable to work during U.S. EST time zone
  • Can’t stand political conservative viewpoints
  • Hates the financial industry
Software Utilized by CompanyNotion, Go High Level, Discord, Google DriveCurrent Team MembersCEO, Contract Copywriters, Full-Time Info-Publishing ManagerOffer Details
  • Full-time, remote, contractor position
  • $47,000 - $55,000/year
  • No benefits provided
Company Cultural PillarsThe cultural pillars of the company include:
  • We are professionals. We get the job done, done right, and done on time.
  • We deliver high-quality work.
  • We are efficient but not frenetic.
  • We use systems and processes to stay on task and finish on time.
  • We do not make excuses.
To apply, please fill out an application at:Interview ProcessTo better allow you to display your skills and to help us determine the best candidates, our recruiting process is approximately four to five weeks and takes place in four rounds:
  • Initial Application
  • Skills Application
  • Live interview with our recruiting agency
  • Potential project, depending on the number of applicants (this is currently optional)
  • Final interview with CEO or manager
If selected, you will be invited by email to progress to the next round.Powered by JazzHR

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