
Informatics Implementation Specialist
- Florida
- Permanent
- Full-time
- Participates in EHR implementations involving planning, workflow analysis, configuration design and training of EHR (electronic health record) software application.
- Delivers on set deadlines, assigned responsibilities, and monitors and summarizes progress of multiple projects in unison.
- Configures database set up to include providers, facilities, users, documentation templates, letters, and any other clients business requirements based on analysis of legacy systems and information provided by stakeholders.
- Provides direction to training partners assisting with end user training and on-site go live support.
- Delivers exceptional on site and remote support being viewed as a subject matter expert by displaying in depth knowledge of Gastro Health workflows, policies, and system configurations.
- Assists with the creation and maintenance of the computer-based learning management system.
- Develops training courses, training videos, end user role-based reference manuals and workflow guides and prepares appropriate training and presentation materials and agendas.
- Supports end users onsite and remotely during Go-Live of the EHR.
- Resolves and monitor concerns raised during implementation and integration and escalates appropriately.
- Assists with the creation and maintenance of project-related documentation.
- Trains personnel by conducting formal in-classroom trainings, workshops, seminars, and remote webinars.
- Edits and updates functional descriptions, system specifications, educational materials, special reports, or any other project deliverable or documents.
- Conducts research to ensure the use of proper technical terminology.
- Translates technical information into clear, readable documents to be used by technical and non-technical personnel.
- Provides on-call coverage and performs other duties that support the project as needed.
- BA Degree
- Knowledge of information systems implementation and management acquired through completion of an Associate or
- Prior experience performing healthcare product implementation cycles.
- Prior experience providing one-on-one and group training in a healthcare environment both in person and remotely
- Travel is required: 75% (Must be able to travel for extended periods of time).
- Must have EMR experience in a practice setting.
- Must have worked supporting EMR or Healthcare (Four years' experience in a healthcare environment
- Ability to work on multiple projects at a time and proactively communicating progress status with the team.
- Strong verbal and written communication skills.
- Strong organizational skills and ability to meet deadlines in a timely manner.
- Ability to communicate technical information to non-technical personnel.
- Strong interpersonal skills with the ability to collaborate and build relationships with internal stakeholders and external partners.
- Ability to provide on-call coverage as needed.
- This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday
- We are growing rapidly and support internal advancement
- We offer competitive compensation
- 401(k) retirement plans
- Profit-Sharing
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Disability insurance
- Pet insurance