Appliance Repair Technician Experienced
Diamond Factory Service
- Grand Rapids, MI
- Permanent
- Full-time
FULL TIME (MONDAY-FRIDAY)
START AND END FROM YOUR HOME IN MOST CASES
BENEFITS INCLUDE MEDICAL/DENTAL (SEE MORE BELOW)
PAY RATE IS BASED ON EXPERIENCEPOTENTIAL SIGN ON BONUSDo you currently work for an appliance repair company that focuses more on selling service contracts and accessories and less on repairing appliances? Do you feel your performance is measured more by sales than by service?Join the Diamond Team and you will be measured on your ability to service appliances, not by your selling ability! We focus on taking care of the customer and getting their appliance fixed. We don’t sell service contracts and we don’t push accessories on a customer!Company information:At Diamond Factory Service, you’ll be more than “just an employee.” Your role as an Appliance Repair Technician is highly valued within our company. We do everything we can to make sure you are given the tools and resources you need to satisfy our customers. We’ve been in business for over 30 years focusing primarily on Whirlpool brands as an authorized service company.Job Duties:· Diagnose and repair residential appliances including, but not limited to washers, dryers, refrigerators, ranges, freezers· Utilize laptop and phone to document and research information· Provide exceptional and timely customer serviceExperience required:· High school diploma or equivalent is required· Valid driver’s license· 2 years’ experience as an in-home service provider· Excellent customer service skills· Computer skills· Excellent communication skills· Mechanical and electrical knowledge· Must be able to lift 50-100 pounds**Candidates must be able to pass a pre-employment drug screen and criminal background checkBenefits:· Van, computer, cell phone, gas card and uniforms are provided.· Paid vacation, personal time and holidays.· Health insurance· Optional 401k program with employer contribution· Bonus plan for exceeding goals· On-going training· Territory is designed around your home address so you can start and end from your home if you are too far away from the office· Opportunities for advancement – Technician Leads, Prescreeners, Supervisors