Senior Analyst, Process Improvement - Order to Cash
Cox Enterprises
- Atlanta, GA
- $77,800-116,800 per year
- Permanent
- Full-time
- Support day-to-day activities of the O2C process excellence function
- Responsible for identifying best practices, efficiencies and strategic methods to optimize people, process, and technology solutions across the EF&A O2C functions
- Help to drive benchmarking studies and competitive intelligence assessments across EF&A O2C, including ongoing target-setting
- Analyze and support a metrics and performance management strategy and culture, driving measurable business results
- Help to embed an approach to ongoing continuous process improvement, including an end-to-end process assessment strategy, as well as tactical resource and implementation planning and delivery approach
- Review and provide feedback for all process standards: data, reporting, systems security, compliance, financial controls, change management and process excellence
- Partner with internal stakeholders to drive governance and business partner relationships, including shared objectives for end-to-end process solutions
- Partner with internal stakeholders to identify, prioritize, and adjudicate technology enhancements, partnering with Technology to build and support the deployment of ongoing roadmap of solutions
- Works with internal and external auditors annually and/or as needed based on their requests for information
- Bachelor’s degree in Business, Finance and/or Accounting with 4+ years of accounting or finance experience. A candidate may also have a Master's Degree with 2+ years of experience or a Ph.D. with 1+ year of experiece.
- Advanced Degree and/or CPA a plus.
- Proven ability to influence and collaborate at the highest levels of corporate management
- Experience with continuous improvement and project management – Six Sigma Green Belt and/or PMP a plus
- Experience supporting organizational change – including large-scale transformation initiatives
- Proven ability to deliver high levels of customer service
- Demonstrated financial analysis strength
- Experience within a Center of Excellence environment a plus
- Global experience in a multinational organization a plus
- Excellent oral and written communication is mandatory
- Excellent interpersonal and customer service skills
- Excellent organizational and analytical skills
- Strong knowledge of GAAP
- Ability to work effectively under pressure, shift priorities quickly as required, and rapidly adapt to changing environments
- Ability to understand business strategy and translate into effective tactical plans
- Excellent problem-solving and prioritization skills with strong attention to detail
- Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems
- Strong computer skills and proficient use of Excel, Word, PowerPoint
- Strong knowledge of HighRadius Platform
- Strong knowledge of Oracle Financials, RMB, AX, and SAP billing platforms
- Proven ability to work with all levels in the organization