Medical Receptionist - Stoughton, MA
All Care Homecare, LLC
- Stoughton, MA
- Permanent
- Part-time
- Health Insurance
- Dental Insurance
- Vision
- Short-term Disability
- Life Insurance
- Paid time off
- Sick pay
- Holiday pay
- Referral Bonuses
- Must have excellent written and oral communication skills
- Strong sense of professionalism
- A valid Driver's license and reliable transportation
- Excellent Microsoft Office skills
- Must be available to work varied hours/days and holidays
- Ability to pass a criminal background check & pre-employment drug screen
- Ability to multi-task
- Excellent time management and organizational skills
- Attention to detail is a must
- Prior experience with EMR is helpful, but will train the right candidate
- Welcome patients and visitors in person or on the phone; answering or referring inquiries
- Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
- Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
- Ensures availability to treatment information by electronically filing and retrieving patient records
- Maintain patients accounts by obtaining, recording, and updating personal and financial information
- Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients
- Help patients in distress by responding to emergencies
- Protect patients' rights by maintaining confidentiality of personal and financial information
- Maintain operations by following policies and procedures along with reporting necessary changes
- Contribute to team effort by accomplishing related results as directed by management