Ast Dir, Cert & Non-Dg Offrgs

Harvard University

  • Cambridge, MA
  • Permanent
  • Full-time
  • 24 days ago
Job CodeS0357M FSS Student Services Mgt IIISub-UnitDivision of Continuing Education057Time StatusFull-timeUnion00 - Non Union, Exempt or TemporaryAdditional Qualifications and Skills
  • Supervisory experience
  • Knowledge of Microsoft Office Suite, intermediate Excel skills
  • Ability to work with students, student organizations, colleagues, clients, and external organizations
  • Written and verbal communication skills
Additional Information
  • We will not provide visa sponsorship for this position.
  • In order to be considered for this role, a resume and cover letter must be submitted with application.
  • All formal offers will be made by FAS Human Resources.
DepartmentDivision of Continuing EducationPre-Employment ScreeningCriminal, Education, IdentityScheduleMonday-Friday, 9-5pmJob FunctionFaculty & Student ServicesSchool/UnitFaculty of Arts and SciencesBasic Qualifications
  • Bachelor's degree or equivalent work experience required
  • Minimum of 5 years' relevant work experience
Working ConditionsOccasional weekend work.The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Position DescriptionReporting to the Director of Certificates and Non-Degree Offerings, the Assistant Director is responsible for ensuring a high quality experience for certificate and non-degree students, from prospective students to credential earners. In order to support certificate and non-degree students, this position collaborates with Enrollment Services, InsideTrack, Office of Predegree Advising & Admission (OPA&A), Academic Advisors, Career and Academic Resource Center (CARC), and Alumni Affairs. This position will supervise and manage the Certificates Coordinator position.Duties and Responsibilities include:
  • Designs academic advising strategies for the certificate and non-degree credential earners, focusing on degree- and certificate-seeker paths, the transition between certificate-seeker to degree-seeker, and the ways new non-degree offerings intersect with these options.
  • Communicates advising strategy to the Certificates Director, OPA&A, and Academic Advisors. Oversees implementation of advising strategy with Certificate and Non-Degree Offerings Team, Enrollment Services, and external vendors.
  • Counsels students on basic to complex academic issues and course selection.
  • Develops, runs, and analyzes reports to understand the certificate and non-degree student population and monitor changes over time. Tracks certificate and non-degree student enrollments and outcomes. Makes decisions about student support and advising, and recommendations for credential revisions or new credential development, based on this data.
  • Designs strategic plan to work with employers to understand the impact of a Harvard non-degree credential on hiring and promoting practices.
  • Develop a strategic plan for each credential.
  • Stays ahead of industry trends to assess new courses and certificate offerings.
  • Responsible for building strong relationships with employers.
  • Coordinates with teams around Harvard Extension School (HES) to advance certificate and non-degree programs strategic needs:
  • Marketing to communicate certificate student profiles and professional outcomes.
  • CARC and to strategize how to communicate about certificates and non-degree offerings to employers.
  • Office of Student Affairs to engage students and develop policies
  • In collaboration with Certificates Director and Associate Director, participates in certificates & non-degree offerings program design, policy, launch, and revision, bringing insights based on employment, professional use, and student experience findings.
  • Collaborates with Advancement Office to organize annual Certificate Earner Celebration. May organize other co-curricular events and opportunities. Manages special projects as needed.
Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.BenefitsWe invite you to visit Harvard's Total Rewards website ( ) to learn more about our outstanding benefits package, which may include:
  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work FormatHybrid (partially on-site, partially remote)LinkedIn Recruiter Tag (for internal use only)#LI-ZJ1Work Format DetailsThis position will be based in Cambridge, MA. Hybrid workplace models in place at DCE with a minimum of 2 days per week on campus. DCE may adjust these as necessary or appropriate.Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsThe Division of Continuing Education (DCE) comprises four academic units serving about 30,000 domestic and international students annually, which allow Harvard to meet the learning needs of intellectually curious and highly motivated students from high school through retirement. Established in 1910, the Harvard Extension School (HES) offers access to Harvard faculty for a diverse community of adult learners, enrolling about 15,000 students. HES offers over 1,000 open enrollment courses - 85 percent of which are accessible online - and provides flexibility through noncredit, undergraduate, and graduate courses, including degrees, certificates, and a premedical program. The Harvard Summer School, founded in 1871, offers around 450 credit and noncredit courses both on the Harvard Campus and online, catering to 10,000 high school, college, and adult learners. Additionally, it offers more than 15 international study abroad programs, hosting up to 300 students each summer. Harvard DCE Professional & Executive Development delivers over 140 noncredit programs annually, reaching more than 3,600 participants through online platforms and its executive development center in Cambridge. The Harvard Institute for Learning in Retirement offers about 140 peer-taught courses to approximately 550 active members.

Harvard University