Client Relationship Manager
Nexmos Design
- Orlando, FL
- Permanent
- Full-time
At Nexmos Design, we are passionate about transforming ideas into powerful visual and strategic solutions. Our creative team blends innovation with expertise to deliver impactful designs and marketing strategies that elevate brands. We believe in collaboration, creativity, and pushing boundaries to help our clients achieve outstanding results.Job DescriptionJob DescriptionWe are seeking a highly motivated Client Relationship Manager to join our team. In this role, you will be responsible for developing and maintaining strong relationships with clients, ensuring their needs are met, and delivering outstanding service. You will act as the main point of contact between clients and our creative team, driving client satisfaction and fostering long-term partnerships.ResponsibilitiesServe as the primary liaison between clients and internal teams.Understand client objectives and ensure their needs are met through tailored solutions.Develop and maintain strong, long-term client relationships.Oversee project timelines, budgets, and deliverables to ensure successful completion.Provide regular updates and reports to clients on project progress.Identify opportunities for upselling and cross-selling services.Address and resolve any issues or concerns in a timely manner.QualificationsQualificationsBachelor’s degree in Business, Marketing, Communications, or related field (preferred).Proven experience in client relationship management or account management.Strong communication, negotiation, and interpersonal skills.Ability to manage multiple projects and priorities effectively.Problem-solving mindset with attention to detail.Proficiency in Microsoft Office Suite; familiarity with project management tools is a plus.Additional InformationBenefitsCompetitive salary.Opportunities for professional growth and career advancement.Collaborative and creative work environment.Paid time off and holidays.Health and wellness programs.