
Coordinator Contracts
- Gatlinburg, TN
- $18.00 per hour
- Permanent
- Full-time
- Prepare and generate contracts and related closing documents accurately and in a timely manner
- Verify data entry through our company software and program systems reviewing documents
- Process payments for various transactions (ie. Japan Notary Fee, ADP, Maintenance Fee, Interest Due, Wire Transfers), while ensuring payment is made to the appropriate project
- Process and handle rescission/cancellation, as needed
- Acquire credit card authorizations and retrieve credit reports for all sales, if applicable
- Generate closing reports and financial closing sheets, as needed
- Work on developing their contracts knowledge for all contract-type transactions
- Complete prescribed activities daily as noted on opening and closing checklists
- Be proactive and intuitive to the needs of the contract department and provide assistance to the team members, as needed
- Work closely and maintain a professional relationship with Quality Assurance department to acquire necessary documentation to complete contract files in a timely manner
- Reviews files after clients signs to assure accuracy with underwriting guidelines and title requirements
- Verifies all pertinent information on submitted worksheet is accurate for contracts processing
- Supervise and coordinate the timely closing of all business, prior to 60 days. Systematically monitor the suspense aging report from Cognos to ensure timely follow up and processing
- Responsible for completing the required site end of day process
- Carry out all other reasonable requests by management of which the associate is capable of performing.
- Runs supporting reports for sales contracts, if applicable
- To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School Diploma/GED
- At least 1 year of administrative/clerical experience in a professional environment
- Excellent computer skills with accuracy and speed. Proficient in Microsoft Excel and Word
- Able to work a varying schedule including regular weekends and holidays
- Reliable, strong attention to detail, ability to multitask, ability to work in a fast paced environment and strong organizational skills
- High level of professionalism and the ability to handle stressful situations with the highest integrity
- Strong customer service skills
- Positive demeanor
- BA/BS/Bachelor's Degree
- Timeshare/Vacation Ownership experience
- Contract preparation skills
- Familiarity with mortgage loan documentation, credit review and deeding
- Experience with Chorus and Voice systems