Our Account Managers are strategic partners to companies globally. In this role, you'll manage existing Robinson Fresh accounts, building strong relationships with key contacts. You'll align with food service customers to meet their fresh produce and logistics needs, adding value as a trusted advisor. You'll be empowered to grow accounts by introducing new services and enhancing existing ones, focusing on efficiency, value, and profitability. Robinson Fresh, a division of C.H. Robinson, is a leading global produce company that grows, sources, markets, and delivers high-quality fresh products while developing innovative supply chain solutions. Joining Robinson Fresh means being part of a team dedicated to providing fresh, nutritious products to consumers worldwide.In this role, you will engage with peers on-site three days a week, Monday, Tuesday, and Thursday, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy.The internal deadline to apply is 3:00 pm CST on Wednesday, September 17thResponsibilities:The duties and responsibilities of this position consist of, but are not limited to, the following:Develop account relationships with contacts at multiple levels within customer organizationsIdentify opportunities to further penetrate accounts by selling Robinson Fresh and C.H. Robinson’s diverse portfolio of servicesUse the Robinson Fresh tools to be able to drive solutions for your customer using price, promotion, assortment, size/spec/package, merchandising, marketing to proactively design solutions that help your customer compete and drive category growthDesign solutions and help our customers solve their supply chain challengesConducts pre-season, mid-season, and post season business reviews with customers. Communicates performance regularly and actively asks for more share of walletUnderstands customer’s business and service level goals and speaks in their terminologyAccountable to communicate effectively and represent CHR/RF with buyer level or lowerIdentify issues and consulting with the customer to determine best course of action and implement solutionsManage customer expectations through the creation and utilization of metricsCollaborate on creating business reviews and contribute to or lead customer meetingsOrder level management:Works with account team to manage and plan order activities on a frequent basis and ensure all tasks are completed and accurate in the operating systems. This includes:Order communication flow and notification of partiesService failures (No shows, late deliveries, quality of product)Track & traceMissing/incorrect rates, Pricing exceptionsOpen eventsException managementInventory reconciliationOrder / inventory planningInvoicing files including reconciliation of claims & creditsRequired Qualifications:High School diploma or GEDMinimum 2 years of previous sales and/or account management experienceAbility to travel up to 10%Preferred Qualifications:Bachelor’s degree from an accredited college or universityStrong analytical and problem-solving skills; ability to make data-driven decisionsStrong strategic orientation, relationship building, negotiation skills (ability to persuade, motivate and influence others), and business acumenAbility to thrive under deadlines and work in a team environment, while also delivering independent resultsStrong prioritization skills, multi-tasking skills, and works with a sense of urgencyExcellent verbal and written communication skills; must work effectively with all levels of management and employeesProficient in Microsoft Office Suite of programsValues a diverse and inclusive work environmentWe will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.Compensation Range $27.45 - $42.84The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!Equal OpportunityC.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.EOE//Disabled/VeteranBenefitsYour Health, Wealth and SelfYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:Two medical plans (including a High Deductible Health Plan)Prescription drug coverageEnhanced Fertility benefitsFlexible Spending AccountsHealth Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid and floating holidaysPaid time off (PTO)Paid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunitiesDig in to our full list of benefits on page.
