Hotel Front Desk Night Auditor

The Retreat on Charleston Peak

  • Mount Charleston, NV
  • Permanent
  • Full-time
  • 7 days ago
  • Apply easily
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Responsibilities:
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Provide exceptional service to all hotel guests during their stay
  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications:
  • Overnight shift; requires flexible hours
  • Some college is preferred but a high school diploma or equivalent is required
  • Great communications. and excellent customer service skills are required
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Computer proficiency is required; experience with accounting or reservation software is preferred
About Company:
Nestled at 6,700 feet in Kyle Canyon, The Retreat on Charleston Peak offers a serene escape just 45 minutes from the Las Vegas Strip. Surrounded by the Spring Mountains National Forest, our rustic lodge provides a tranquil haven from city life. Guests can savor gourmet meals at the Canyon Restaurant, enjoy a cool drink amidst mountain vistas, relax in the bar room with a pool table, TVs, and other games, or explore nearby hiking trails. With three incredible event spaces, The Retreat is the perfect destination for weddings, celebrations, and special gatherings.Our Values embody:Integrity: We are honest, genuine, and transparent in our interactions.Concern for Others: We care for each other and our guests.Collaboration: We value diversity and the “come as you are” spirit and personality.Accountability: We make mistakes, learn from them, and strive for continuous improvement.Hospitality Soul: We have fun creating lifelong memories for each other and for our guests.

The Retreat on Charleston Peak