
Virtual Event Coordinator, Marketing Associate
- New York City, NY
- Permanent
- Full-time
- Exceptional Professional Growth & Career Advancement: Implement and gain experience managing high-profile virtual events, with unique opportunities to make a meaningful mark on the organization and advance your career.
- High-Visibility Role: Work closely with senior leaders and global teams, contributing to impactful events that elevate Fitch's brand and client relationships.
- Collaborative Team: Be part of a dynamic, collaborative team that values fresh ideas and encourages you to take initiative in a fast-paced, tech-forward environment.
- Virtual Event Planning and Execution: Coordinate and deliver virtual and hybrid events-primarily webinars-to support organizational objectives. Responsibilities include event setup, management of recordings and related assets, scheduling, and providing logistical support to ensure successful execution across Fitch Group companies.
- Platform and Technical Support: Support and maintain virtual event technology platforms (ON24, Zoom, Teams), conduct technical checks, and provide real-time troubleshooting during events under the guidance of senior team members.
- Invitation Management: Use Marketo to create, manage, and track event invitations and registrations, ensuring timely and accurate communication with attendees. Experience in Marketo a plus.
- Process Improvement and Knowledge Sharing: Proactively suggest platform enhancements, updates, and process improvements. Share knowledge and best practices with the team to drive continuous improvement.
- Vendor and Stakeholder Coordination: Work closely with vendors, IT, and other stakeholders to resolve platform issues and ensure high-quality event delivery. Maintain positive relationships with external partners.
- Event Logistics: Assist with all logistical aspects of virtual and hybrid events, including tracking timelines, communicating with vendors, and supporting budget tracking as directed.
- Reporting and Feedback: Collect and organize data on event attendance and engagement, assist in preparing post-event reports, and gather feedback to support ongoing improvements.
- Industry Awareness: Stay up to date on trends and best practices in virtual events, sharing relevant insights with the team.
- A bachelor's degree is required.
- Minimum of 3 years' experience.
- Proven experience in virtual event management with strong technical skills.
- Solid understanding of marketing technology and social platforms.
- Strong competency with Excel, Word, PowerPoint with demonstrated analytical skills.
- Must be forward looking, detail oriented, proactive strategic thinker with proven project management skills.
- Proven verbal and written communication skills.
- On24 experience strongly preferred.
- Understanding of Marketo, Zoom a plus.
- A team player, adaptable to fast-paced, changing environment; with ability to work closely with multiple departments.
- Ability to work on multiple projects at the same time.