Phlebotomy Lab Tech II - BWH Pathology Main Campus

• Demonstrate professional customer service skills whenever interacting with customer.

• Perform receptionist and clerical duties
• Greets patients arriving in the phlebotomy laboratory.
• Answer phone in an appropriate manner.
• Logs into computer, accesses EPIC and Sunquest
• Print and Fax results as needed making certain HIPPA protocols are followed.
• Performs other duties, necessary paperwork and clerical.

• Performs Phlebotomy and other responsibilities related to phlebotomy
• Performs routine and difficult venipuncture on infants, children, young adults, adults, and geriatric populations using aseptic and proper technique.
• Perform heel-sticks and finger-sticks as needed.
• Collect blood culture using aseptic techniques.
• Prepares the blood drawing area for patients, making certain an appropriate inventory of supplies is maintained and that the area is maintained in a clean and orderly manner.
• Logs, uses and maintains Sunquest collection manager devices.
• Generates and affix barcode labels to specimens after collection in the presence of patient.

• Logs into the computer, all tests checked off on the requisition, making certain all pertinent information and comments are included in the process.

• Creates HOV and release test orders using the EPIC Hyperspace system.

• Produces bar code labels to affix to specimens after collection.

• Makes certain that specimens are appropriately labels and collected.

• Maintains correct paperwork and procedures.

• Processes specimens for testing:
• Accessions specimens. Manual log-in procedures, making certain all pertinent information is included in the process. Makes certain all “stat” and other priority samples are processed first.
• Labels specimens as necessary and properly forwards them for testing. Makes certain the number and color of tubes is correct. Makes certain “stat” specimens are readied for processing first.
• Processes specimens by centrifugation. Makes certain specimens are spun in order of their priority and knowing the correct centrifugation speed/mode.
• Aliquots samples as needed. Makes certain that amounts and types of specimens are aliquoted correctly. Maintains sample integrity per established procedures. Places samples in the appropriate locations for pick-up by partner’s courier.

• Responsible for maintaining a safe work area and adhering to all safety, Infection Control, and OSHA guidelines and policies.

• Demonstrates professional customer service skills whenever interacting with a customer.

• Performs support services as assigned and other duties as required.

• Is responsible for all other responsibilities and duties necessary for the day to day operations of the laboratory including safety and compliance OSHA.

• Responsible to be aware of The Joint National Patient Safety Goals and to comply with BWH Hospital and Laboratory policies and procedures

• Rotation to all ambulatory labs, including offsite locations and Inpatient Phlebotomy when needed

• Phlebotomy certification preferred (ASCP, ASPT)

• Phlebotomy certificate preferred (graduate of a phlebotomy training program or schooling)

• Two years experience as a phlebotomist

Mass General Brigham