CycleBar - Customer Service Specialist - IMMEDIATE HIRE
Top Gun Talent
- Northville, MI
- $12.00-14.00 per hour
- Permanent
- Part-time
- Excellent sales, communication, and customer service skills required
- Must have genuine hospitality and passion for people
- Goal-oriented with an ability to achieve sales in memberships and retail
- Ability to learn and use the Club Ready software system
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
- You will need to enjoy working as a fitness concierge welcoming guests into CycleBar and helping them get acquainted with the studio including, but not limited to: checking-in, lockers, amenities available, getting settled on their bike, and educating riders our fitness and music software called CycleStats
- Must be able and willing to move bikes, and perform minor bike maintenance
- Must be willing to clean CycleTheater, bathrooms, lobby, etc.
- Must be able to lift up to 30 lbs
- Provide top of the line service to all new and existing riders
- Execute sales and hospitality process of first time rider experience, follow up, and close
- Maintain acceptable level of personal sales production
- Work collaboratively with studio management and franchise owner(s)
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Assumes responsibility for developing selling skills
- Maintain brand standards and initiatives
- Ride for free at ANY time there is a bike available.
- Leave the stuffy clothes behind. It’s all leggings and shorts here.
- Work a non-traditional structured schedule.
- Let your voice be heard! You will have access to others in the CycleBar community from your studio, studio’s across the country, and the corporate team.
- Monday through Friday 5:00 am - 11:00 am
- Monday through Friday 4:00 pm - 8:00 pm
- Saturday and/or Sunday 7:30 am - 11:00 am
- Any combination of the above
- Northville, Michigan