Senior Fire Alarm Technician and Systems Programmer
HCI Systems
- Pasadena, CA
- Permanent
- Full-time
- Perform installations, troubleshooting, and maintenance of low voltage panels, wiring, and associated devices, with a strong focus on fire alarm systems.
- Utilize your expertise to proctor, coach, and teach other team members, fostering a collaborative and knowledge-sharing environment.
- Deliver reliable and top-notch customer support, offering clear instructions on system operation and functionality.
- Conduct thorough system testing and signal verification to ensure optimal performance and compliance.
- Maintain a well-organized inventory of equipment, tools, and necessary resources in the company vehicle.
- Make effective use of technical resources, information, and support to efficiently complete assigned tasks.
- Ensure tasks are progressed and completed within defined timelines, meeting or exceeding project expectations.
- Create detailed documentation of services performed, hours worked, and task-related activities.
- Demonstrate a strong work ethic, meticulous attention to detail, and proactive problem-solving skills.
- Lead by example with excellent communication, both written and verbal, when collaborating with team members and customers.
- Act as a point of reference for complex field situations, identifying and implementing effective resolutions.
- Manage multiple projects simultaneously, providing guidance to ensure successful outcomes.
- Collaborate with team members, project managers, and other stakeholders to ensure seamless project execution.
- Complete additional projects and assignments as directed by management.
- High School Diploma/Vocational Training.
- A minimum of five (5) years of relevant experience in fire alarm systems and low voltage installations.
- Mastery knowledge of enterprise intrusion systems, fire systems, CCTV, intercom access control systems.
- Full understanding of local and national codes, including OSHA and HAZCOM Regulations.
- Proficiency in interpreting and applying the national electronic code, state, and local construction codes.
- Strong communication and leadership skills, enabling effective collaboration and guidance for team members.
- Ability to determine and implement resolutions for complex field situations.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple projects concurrently.
- Valid driver’s license and ability to pass a drug screening.
- EST 3 or EST 4 Programmer Experience.
- NICET Level II Certification (fire alarm systems), preferred- not required.
- Relevant product certifications and licenses required by national, state, and local codes.
- Occasional exposure to extreme weather conditions, electrical hazards, and challenging work environments.
- Physical capabilities to perform tasks including standing, walking, sitting, climbing, lifting up to 50 lbs, and working in confined spaces.
- Ability to work with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, etc.
- Full-time availability with on-call flexibility and occasional travel on short notice.
- Proficiency in driving a motor vehicle for extended periods, including days and evenings.
- Unlimited Growth – Our expanding product lines and markets drive consistent double-digit growth, creating ongoing opportunities for advancement.
- Comprehensive Benefits – Enjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
- Paid Time Off – Recharge with paid holidays and our PTO plan
- Weekly Pay – Get paid every Friday.
- Employee Perks – From appreciation events and department outings to wellness programs and pet insurance, we invest in our team’s well-being.