Customer Success Manager - Intern
Domo
- American Fork, UT
- Training
- Full-time
- Become knowledgeable of Domo's solutions and service offerings, including SaaS business solutions and Implementation methodologies and advanced service offerings;
- Manage customer relationships and become the trusted advisor for the customer to work with. Process and gather yearly subscription renewals;
- Expand current customer accounts through product adoption initiatives;
- Work to ensure customer satisfaction with the Domo product by anticipating their needs and understanding the overall vision of their company;
- Act as liaison between product management and the customer.
- Sales, Marketing, and Business majors preferred, but will consider others;
- CRM experience;
- Sales experience;
- Customer Service experience;
- Basic knowledge of Finance/Accounting/Billing. Could be fulfilled by course work or previous experience;
- Experience in the Domo product through the Domo student certification or previous experience;
- Strong organizational, managerial, and personal skills to successfully communicate and negotiate with internal and external customers;
- Great verbal and written skills;
- Excellent communication, presentation, and negotiation skills;
- Self-driven, motivated and results oriented.