Product Specialist/Technical Specialist :: Dover, DE (Onsite)

ARK Solutions

  • Dover, DE
  • Permanent
  • Full-time
  • 1 day ago
Product Specialist/Technical SpecialistDover, DE - OnsiteContract Duration: 9 monthsDescription:We are seeking a dedicated Product Specialist to join our team. Your primary role will be to provide expert recommendations for technical improvements and manage customer tickets related to our products. You will be responsible for offering effective product support, contributing to training materials, and documenting technical changes. As part of the Customer Engagement team, you will attend meetings, complete service requests, and communicate effectively with clients.Required Skills:
  • Help Desk Experience: 2 years
  • Customer Service Experience: 2 years

ARK Solutions