Loan Production Partner

• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Serve as the primary contact and liaison between clients, branch manager, and assigned mortgage loan originator and conduct meetings to coordinate any follow-up items
• Provide administrative support such as screening and making calls, booking appointments, etc.
• Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork

• Preferably 5+ years of experience in a professional office or mortgage environment as a mortgage loan officer assistant or similar position
• Advanced comprehension of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• College degree in finance or banking preferred. High school diploma or equivalent required
• Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
• Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
• At least a few years of mortgage industry experience

Metroplex Mortgage Services, Inc.