
Health Services Representative (Entry-Level)
- Minneapolis, MN
- $38,000-42,000 per year
- Permanent
- Full-time
- Maintain rapport with customers, managers, and employees by arranging continuing contacts, researching and developing new services and methods, setting priorities, resolving problems
- Act as liaison between associates and consultants to assist with all enrollment and benefit questions
- Review enrollment systems and provide basic analysis for monthly reporting
- Maintain suggestion system by directing and controlling administrative technical aspects in accordance with management directives
- Accurately enroll associates into benefit plans in benefits administration/payroll and vendor systems
- Maintain all benefit enrollments and complete audits for proper invoicing by insurance carriers
- Maintain continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, and determining continuing needs
- Complete administrative projects by identifying and implementing new technology and resources, redesigning systems, recommending re-deployment of designated resources
- Provide support to Benefits and Workers' Compensation/Safety teams
- Answer general enrollment questions for benefit-eligible associates as well as coordinate the enrollment process for status changes
- Communication - express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization
- Organizing and planning - develop specific goals and benchmarks to prioritize, organize and accomplish your work in a timely manner
- Problem-solving - creatively develop new solutions to challenges or questions without being afraid to take strategic risks
- Social facility - comfortable meeting new people and building networks with people at all levels in an organization as well as interfacing with the public
- Flexibility - possess a high tolerance for ambiguity and the ability to change tasks or focus with short notice and frequency
- Bachelor's degree