Are you a tech-savvy individual looking to jumpstart your career in the world of Information Technology? We have an exciting opportunity for a Level I IT Support Specialist to join our dynamic team. As a Level I IT Support Specialist, you will play a vital role in providing technical assistance and support to our internal employees, ensuring their technology-related issues are resolved promptly and efficiently. This position is based out of Duncan, South Carolina with 10% travel in SC/NC. NOTE: This is Not a remote position – this must be worked on-site.Who is Morris Business Solutions:Morris Business Solutions offers full technology solutions for businesses covering North and South Carolina. As a Premier Platinum dealer for Xerox and Kyocera, we provide cutting-edge technology solutions to businesses by providing computers, servers, cyber security, telephones, copiers, faxes, printers, and Managed IT Services. Morris Business Solutions is a family-run business, and we treat all our employees like family. Join our team and take our business to new heights!Responsibilities / Qualifications:Provide first-level technical support to end-users via phone, email, or in personMaintain accurate records of all support requests and resolutions in our ticketing systemAbility to handle multiple tasks in rapid successionDiagnose and troubleshoot hardware and software issues, including desktops, laptops, printers, and mobile devicesMust have a valid driver’s licenseMust maintain a clean driving recordMust be physically capable of performing job duties and be able to lift a minimum of 20 lbsStrong problem-solving skills and a passion for technologyMaybe asked to participate in training and development opportunities as necessaryHighly Preferred Skills:1 year or more experience in IT fieldIT related Associates or Bachelor’s Degree, or comparable experienceExperience working with active directory, VPN, and SQL serversExperience with installation, configuration and monitoring of small networks and firewallsExperience with MSPExperience supporting users with Office 365 applications (to include MS Teams)Experienced with FM Audit a plusExperience with IP PhonesWe offer a competitive salary plus a lucrative commission and bonus structure. We also have a generous benefits package including:Health InsuranceDental InsuranceVision Insurance401K MatchingLife InsurancePaid Time OffHoliday PayTraining and Development OpportunitiesPresidents Club Trip for highest rated employees. Past trips have included Paris, St. Lucia, Bahamas, Hawaii, Jamaica, Greece, Ireland, and Key West.