Front Desk Associate AM and PM Shifts
Hampton by Hilton
- Atlanta, GA
- $13.00-15.00 per hour
- Permanent
- Part-time
- Dental insurance
- Employee discounts
- Flexible schedule
- Paid time off
- Vision insurance
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Willing to cross-train in multiple roles, including breakfast and housekeeping
- Cheerful disposition
- Hard worker
- Customer service attitude
- Excellent communication and organizational skills
- Accommodating personality
- Eagerness to learn
- Employee discount
- Paid time off
- Referral program
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
- High school or equivalent (Preferred)
- Customer service: 1 year (Required)
- One location, in person