Location:Onsite - Phoenix, AZSalary Range:Competitive and commensurate with experienceIntroductionWe are seeking a skilled and motivated professional to join our dynamic team in the banking industry. This role is critical to ensuring the stability, reliability, and performance of our production systems. You will be instrumental in providing ongoing support and enhancement of our infrastructure and applications.Required Skills & Qualifications
Applicants must be able to work directly for Artech on W2
Bachelor's degree in computer science, engineering, or a related field
Experience in production support engineering or SRE roles, preferably within the banking industry
Strong knowledge of cloud services
Proficient in languages such as Core Java, Splunk, Kibana, Grafana
Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment
Preferred Skills & Qualifications
Experience with automation tools and processes
Familiarity with reliability best practices and system performance improvement
Experience with monitoring alerts and dashboards
Day-to-Day Responsibilities
Monitor and maintain the health, availability, and performance of production systems and applications
Troubleshoot and resolve production incidents, ensuring minimal downtime and service disruption
Identify defects and collaborate with development teams to prioritize and resolve them
Implement RFCs and perform pre and post-validation of servers during traffic diversion
Participate in on-call rotation and provide timely support for high-impact incidents
Document incidents and solutions for knowledge management and continuous improvement
Company Benefits & Culture
Inclusive and diverse work environment
Opportunities for professional growth and development
Supportive team culture that values collaboration and innovation
For immediate consideration please click APPLY to begin the screening process with Alex.
