Consumer Lending Specialist I – Downtown Shelton BranchJoin OURCU: Empowering Members, Strengthening Communities At OURCU, we're proud to serve our communities with heart, integrity, and purpose. We're currently seeking a thoughtful, team-oriented Consumer Lending Specialist I to join our Downtown Shelton Branch. If you're looking for a meaningful role in a supportive, community-driven environment where collaboration and service go hand-in-hand, we'd love to hear from you.What You'll Do:As a Consumer Lending Specialist I, you'll play a vital role in supporting members with loan services that help them reach their financial goals. You'll approach each interaction with a problem-solving mindset, professionalism, and care, ensuring our members feel heard and supported throughout the lending process.We're passionate about developing our team's talent, and for those who are driven to grow, this position offers a clear path to advance into a Consumer Lending Specialist II role.Key Responsibilities:
Conduct loan interviews by gathering and verifying employment, income, and credit information
Prepare and process all required loan documents with accuracy and attention to compliance
Respond to member inquiries via phone, online applications, and in person
Support loan servicing needs including payments, pay-offs, skip payments, and payroll changes
Identify opportunities to refinance loans and recommend additional products and services
Maintain accurate records and adhere to all applicable regulations (e.g., BSA, Patriot Act, OFAC)
Foster a collaborative and respectful environment by working positively with fellow team members
What We're Looking For:We're looking for someone who's member-focused, collaborative, and solution-oriented, with a strong sense of professionalism. If you value clear communication, enjoy helping others, and thrive in a supportive team environment, you'll fit right in.Key Qualifications:
6 months to 2 years of similar or related experience preferred
High school diploma or GED required
Friendly and professional communication skills
Strong attention to detail and comfort with basic math
Familiarity with Microsoft Office, calculators, and standard office equipment
Ability to work seated for extended periods and occasionally lift up to 5 lbs
Why Join OURCU?At OURCU, we put people first- our members and our employees. We offer a supportive culture, opportunities for growth, and a benefits package designed to help you thrive both personally and professionally.Benefits Include:
Medical, dental, and vision insurance
Employer-paid life and long-term disability insurance
401(k) plan with generous OURCU contributions
Paid Time Off: vacation, sick leave, and 12 paid holidays annually
Professional development: tuition assistance and career growth support
Additional perks, including:
A free Employee Assistance Program (EAP)
Gym reimbursement to support your physical health
Discounted VISA rates and enhanced checking accounts
Opportunities to engage through a variety of employee-led committees
A team-first culture rooted in trust, collaboration, and community service
Location & Schedule:This is a full-time, in-person position based at our Downtown Shelton Branch. The schedule for this role is Monday through Friday, during standard business hours.Ready to Make a Difference?If you're ready to grow your career in a role that supports local families and businesses, apply today. Join a team that values your contributions, supports your growth, and serves our communities with heart and integrity.OURCU – Serving members with heart, integrity, and local pride!OURCU is an Equal Opportunity Employer. If you require accommodations during the application process, please contact hrteam@ourcu.com.OURCU participates in E-Verify to confirm employment eligibility.As part of our employment process we require a criminal background check and credit check.Job Posted by ApplicantPro