Company Descriptionmedical deviceJob DescriptionWe are seeking a hands-on, detail-oriented Fulfillment Manager to lead inventory and logistics operations in a regulated environment. This role is pivotal in ensuring accurate inventory control, efficient order fulfillment, and compliance with ISO 13485:2016 and CE Mark standards. The ideal candidate will bring experience in regulated industries, ERP systems, and team leadership, with a proactive mindset for process improvement.Duties & ResponsibilitiesInventory Management
Oversee daily inventory operations: receiving, storage, and stock movement
Lead cycle counting and reconciliation processes; identify discrepancies and drive improvements
Strengthen inventory controls within QuickBooks Inventory and Warehouse module
Ensure traceability through serial/lot number control in compliance with ISO 13485:2016 and CE Mark
Collaborate with Senior Director of Operations on forecasting and inventory optimization
Fulfillment & Logistics
Manage pick, pack, and ship processes to meet KPIs and SOP standards
Coordinate domestic and international shipments, ensuring regulatory documentation is complete
Identify and implement fulfillment process enhancements
ERP Transition & System Development
Support ERP system selection, implementation, and training
Collaborate cross-functionally to map workflows and migrate data from QuickBooks
Drive continuous improvement in ERP utilization and reporting
Compliance & Documentation
Ensure fulfillment and inventory practices align with ISO 13485:2016, FDA, MDR, and other standards
Maintain detailed records of inventory movements, traceability, and shipping documentation
Participate in audits and contribute to CAPA investigations
Team Leadership
Supervise inventory and fulfillment staff; provide training, direction, and performance feedback
Foster a culture of safety, quality, and accountability
Required Experience & Skills
5+ years in inventory, logistics, or fulfillment—preferably in medical device or regulated industries
Experience with QuickBooks inventory/fulfillment; ERP implementation or usage
Familiarity with domestic/international shipping software and documentation
2+ years of team leadership experience
Strong communication, organizational, and analytical skills
Ability to lift up to 50 lbs and work on feet for extended periods
Forklift experience (certification provided)
Preferred Qualifications
Understanding of ISO 13485:2016 and quality system requirements
Experience managing fulfillment in a medical device company
Education
Bachelor’s degree in Supply Chain, Business, Operations, or related field
Compensation & Benefits
Competitive salary based on experience
Performance-based bonus
Comprehensive benefits package including health, dental, and 401(k)
Paid time off and holidays
Professional development opportunities
Qualifications2-3 years management experience,Order fulfillmnetAdditional InformationAll your information will be kept confidential according to EEO guidelines.
