Experienced Plumbing Installer
Service Legends
- Des Moines, IA
- $21.45-35.00 per hour
- Permanent
- Full-time
- Complete residential plumbing installations - appliances, water heaters, filtration, etc.
- Wear floor savers while in the client's home and maintain a neat work area when performing a repair or scheduled service
- Always explain to the client what service you are performing
- Establish customer rapport
- Explain the club memberships to the client, giving them an opportunity to join
- Show yourself as professional and knowledgeable to win new referrals and repeat business
- Maintain your truck so that it is always neat and clean on the inside and outside
- Work alongside Customer Service and Dispatch team to ensure overall success of the business
- Be accurate and timely with invoices, timecards, curbside feedback, checklists, and option sheets
- Maintain a clean, organized accurately inventoried truck
- Always be safety conscious both on the job and while driving
- Drive company vehicle to and from each assigned job
- Participate actively in all training exercises, morning meetings and retreats
- Train and mentor apprentices to ensure quick, accurate repairs and installations
- To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 2+ years of experience with diagnostic troubleshooting, repair, and maintenance of residential plumbing, water heaters, tankless, and filtration
- Strong customer service and interpersonal communication skills
- Ability to provide repair versus replacement options to customers
- Knowledge of drain machines, camera, and locator equipment
- Knowledgeable and skilled in the safe use and maintenance of required tools
- High School Diploma or GED
- Basic computer skills, ability to use an iPad to document work
- Ability to speak, read, and write fluently in the English language
- Starting wage of $24.75 - $35.00 per hour (DOE) + Bonus & Spiffs
- Hours: 7:00 a.m. - 5:00 p.m.
- Days: Monday - Friday
- Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
- Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
- Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs to all employees to help better themselves in their everyday life.
- Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, spiffs, and rewards.