
Project Manager, Marketing Operations
- Atlanta, GA
- Permanent
- Full-time
- Strong expertise with project management tools (Monday.com, or similar).
- Demonstrated ability to manage change, enforce governance, and influence adoption of new processes, while maintaining a culture of service.
- Best-in-class and empathetic organizational, communication, and stakeholder management skills, while guiding all elements of multiple initiatives.
- Multiple campaigns consistently launched on time, within budget, and with cross-channel alignment.
- Ability to influence, negotiate and lead the timeline / deliverable process to ensure all stakeholders are informed, prompted and guided through the development of initiatives.
- Increased operational efficiency through improved workflows, approvals, and resource utilization, leaning heavily on tools, understanding the marketing plan and what resources are available to problem solve and deliver initiatives at a high level of excellence.
- Strong stakeholder satisfaction with marketing execution and visibility.
- Stakeholders enabled with timely, high-quality and proactive campaign leadership and support.
- Own and manage the marketing project management tool, ensuring accuracy of communication, timelines, milestones, and deliverables.
- Lead execution of the marketing campaign calendar, coordinating across stakeholders.
- Collaborate on developing project charters, workflows, and approval paths.
- Enforce process governance while leading change management for new processes, tools, and technologies.
- Steward end-to-end execution across all marketing department initiatives, using a central project management tool, as a subject matter expert.
- Manage internal socialization of campaigns, ensuring visibility and alignment across marketing and business functions.
- Facilitate leadership, legal and stakeholder approvals to keep campaigns moving on time with best-in-class quality deliverables.
- Track and reconcile marketing budgets, resource allocation, and vendor utilization to ensure efficiency and compliance.
- Oversee vendor onboarding and manage external agency integrations.
- Support compliance and risk management for marketing execution and vendor partnerships.
- Manage PO / Accounting process, including vendor invoicing from a marketing standpoint, to ensure vendors are being paid on time and accurately.
- Serve as a central connector across internal marketing teams and external agency / supplier contacts, as well as merchandising, operations, finance, and CX to align campaign execution with business priorities.
- Build strong relationships with multiple agency counterparts, ensuring smooth collaboration, accountability, and integration with internal teams.
- 7+ years of project management or marketing operations experience, preferably in retail, finance, or multi-unit franchise environments.
- Proven track record of managing a significant number of large- and small-scale marketing programs, budgets, and cross-functional projects.
- Bachelor’s degree in marketing, Business, Project Management, or related field; PMP or similar certification preferred.
- Paid time off, including vacation days, sick days, and holidays
- Medical, dental and vision insurance
- 401(k) plan with contribution matching