Clinical Concierge - NCT with MA/LVN - Full time, Days
- Denton, TX
- Permanent
- Full-time
- H.S. Diploma or Equivalent Required And
- Completion of approved NCT training program Required And
- Successful completion of a Medical Assistant education program Required Or Other Successful completion of a vocational nurse program Required.
- 6 Months Previous health care facility clinical experience as a LVN, MA, CNA, or other patient care Required and
- 6 Months Previous x-ray experience or completion of an internal THR NCT training program in lieu of experience Req and
- 6 Months Previous experience as licensed NCT Preferred and
- Previous experience with electronic health record , straight-arm x-ray and orthopedic experience Preferred.
- NCT (Non-Certified Radiology Technician) Registered by the Texas Medical Board Upon Hire Required And
- LVN - Licensed Vocational Nurse State of Texas, if LVN Upon Hire Req Or
- Other Certified or Registered Medical Assistant in lieu of the completion of a Medical Assistant education program Required (Those hired prior to 04/11/2022 will be grandfathered without MA education/Certification Req
- BCLS - Basic Cardiac Life Support (maintained every 2 years and required prior to providing independent patient care) within 30 days of hire Required.
- THR Urine Drug Collector training (Maintained every 5 years and required prior to providing independent care) within 30 days of hire Required
- Collects identification and payor related documentation, conducts registration using EPIC workflow.
- Measures and documents vitals and communicates the resulting data to the consumer and provider, including temperature, pulse, oxygen saturation, respiration, blood pressure, height, weight, and pain level.
- Documents chief complaint, allergies, health history, and current medications accurately in EPIC for review by provider. • Performs and documents laboratory testing and collections per provider orders and/or standard operating procedures, to include venipuncture with prior venipuncture competency check-off.
- Administers and documents oral and intramuscular medication using the appropriate medication verification workflow.
- Assists provider with procedures to include, but not limited to maintaining sterile field, laceration repair, I&D, and application of ortho-goods and assists with ortho-glass application.
- Performs diagnostic x-rays and documents completion of radiology examinations within the licensed scope of practice as ordered and verified by the provider. Performs x-rays following established protocols and utilizes appropriate exposure factors for care and safety. Ensures images and applicable communication are transferred to radiology group for overread and assures all images have a report on file in the medical record.
- Behave in a professional and empathetic manner to build trust, comfort, understanding, and relationships with consumers and secondary guest(s) and in-line with patient experience standards.
- Welcomes the consumer and secondary guest(s) to the center (including eye contact, smile, greeting, and personal introduction) and inquires about the purpose and nature of the visit.
- Recognizes and notifies provider immediately of emergent patients, performs BLS, provides oxygen administration, and assists provider with emergency care.
- Schedules primary care referrals for consumers
- Maintains office supplies, medical supplies, and medications at appropriate par levels as assigned.
- Performs quality checks throughout out the facility per established policies and procedures.
- Other duties as assigned
- Best in DFW 2024 Dallas Morning News – Gold: Best Urgent Care/Walk-in Clinic - Dallas Northwest Highway
- Star Local Media Plano 2024 Finalist: Texas Health Breeze Urgent Care
- Southlake Style 2024 Reader’s Choice Finalist for Best Emergency Care and Best Urgent Care - Southlake
- Denton’s Original People’s Choice Awards 2024: Best Urgent Care Clinic – Denton
- Living Magazine Best of Reader’s Choice 2024 Winner – Best Urgent Care: Coppell, Flower Mound, Southlake, and Richardson
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
- Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive, team environment with outstanding opportunities for growth.