Director of Operations, Yellowstone General Stores
Delaware North
- Wyoming
- $68,300-92,200 per year
- Permanent
- Full-time
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
- Direct the Warehouse Manager, Visual Merchandising Manager, Inventory Control Manager, and seasonal Grocery Operations Manager, supporting managers in compliance with operational policies.
- Maintain staffing to business volume, train, schedule, and coach team members to adhere to company standards and procedures.
- Build and maintain positive customer and client relations and assist the general manager in responding to client requests and contract deliverables.
- Maintain and support existing programs and develop new concepts that ensure the highest quality for store operations.
- Assist in establishing and implementing current and long-term objectives, plans, policies, and budgets.
- Ability to drive a company vehicle on a regular basis.
- Minimum five (5) years of leadership experience in a combination of retail and F&B roles required.
- Ability to work independently and as part of a team to manage multiple priorities and meet established guidelines.
- Multi location experience preferred.
- Inventory experience required, NetSuite experience preferred.
- MS Office experience required.
- Excellent skills in fiscal management, budgeting, and guest service.
- Excellent communication, organizational, and time management skills.
- Experience training and developing teams and coaching and mentoring a diverse workforce, including seasonal team members.
- Must have a valid driver's license.
Evening shift
On call
Overnight
Holidays
Monday to Friday
Evenings as needed
WeekendsWho We AreYellowstone General Stores are located throughout Yellowstone National Park including near Old Faithful, Mammoth Hot Springs, and Canyon Village. The locations offer the opportunity to explore more than 1000 miles of hiking trails, 40 waterfalls, and 10,000 hydro-thermal features like hot springs and geysers. We offer dorm-style employee housing or full-hookup RV sites. We also offer an employee meal program, store discounts, and recreational activities in Yellowstone National Park for our team members.At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.