
Management Training Program
Express Oil Change & Tire Engineers
- Broken Arrow, OK
- Permanent
- Full-time
- Consistently creating results for customers, teammates and the company
- Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
- Scheduling service appointments and answering questions in person and on the telephone
- Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
- Providing the customer with a positive experience
- Ensuring our company’s high level of expectations are met, maintained, and exceeded
- Involvement in every aspect of the store operation
- Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
- Ability to step in when necessary to take on additional duties
- High level of motivation with hands-on management skills
- Top-notch customer service skills with a desire to build long term trust and relationships with our customers
- Effective communication and interpersonal skills
- Automotive experience helpful but not required
- Prolonged periods of standing, stooping, and bending
- At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
- Requires working at a production rate pace entailing the constant pushing and/or pulling of materials