Summary:We’re looking for a hands-on leader with proven FTTH (Fiber-to-the-Home) experience to manage field crews and deliver exceptional residential fiber builds. As the Fiber Broadband Field Supervisor, you’ll oversee daily FTTH installation and activation operations, ensure top-tier quality from drop to ONT, enforce safety standards, and provide technical expertise in fiber splicing, testing, and troubleshooting for last-mile connections. Your leadership will ensure every home receives reliable, high-performance fiber service on schedule and to spec.Responsibilities:
Lead and coordinate multiple fiber installation & maintenance crews
Plan and assign daily work orders and projects
Inspect completed work for proper light levels, clean terminations, and spec compliance
Perform field quality audits to ensure adherence to technical standards and best practices
Provide on-the-job technical training for splicing, OTDR, and power meter use
Resolve escalated technical or customer issues quickly and effectively
Maintain project documentation, timesheets, and material usage records
Enforce OSHA safety standards and company policies at all times
Collaborate with engineering, network operations, and project management teams
Requirements:
Experience: 3+ years in fiber construction, splicing, or OSP maintenance; 1+ years in a supervisory role preferred
Technical Skills: Knowledge of GPON/FTTH networks, fiber prints/as-builts, and use of OTDRs, fusion splicers, and light meters
Certifications: OSHA 10/30, First Aid/CPR, ETA/FOA fiber certification preferred
Soft Skills: Strong leadership, communication, and problem-solving abilities
Other: Valid driver’s license; ability to work outdoors in varying conditions
Working Conditions:
Primarily field-based; travel to multiple job sites daily
May require evenings, weekends, or on-call availability
Ability to lift up to 50 lbs, work at heights, and enter confined spaces
