Internet Sales Associate
Semper MGMT
- Fort Myers, FL
- Permanent
- Full-time
- Proactively engage directly with prospective residential customers in designated areas of the market and sell high-speed internet services
- Learn and maintain deep, current knowledge of various internet technologies and associated plans, speeds, and features within the general telecommunications offerings
- Assess customer internet usage, device needs, and connectivity requirements to recommend tailored solutions
- Present the benefits and value of our internet services to secure customer interest and commitment
- Confidently and accurately address customer questions, concerns, and objections, using strong communication to facilitate sales and guide enrollment
- Guide customers through the direct sales and activation process, ensuring accurate completion of applications, contracts, and service enrollments for internet services
- Consistently meet or exceed individual sales targets and contribute to overall team performance goals for new internet customer acquisitions
- Maintain meticulous and confidential records of all direct customer interactions and internet sales activities within CRM systems
- Participate in training, product updates, and coaching to enhance sales techniques and maintain expertise on internet service offerings and market trends
- A High School Diploma or GED is required for consideration. College coursework or a degree in Business, Marketing, Communications, or a related field is preferred
- Up to two years of experience in direct sales, retail, customer service, or other customer-facing roles is beneficial
- Entry-level candidates with enthusiasm, a positive attitude, and a desire to learn internet technologies are strongly encouraged to apply
- Comprehensive training is provided to support onboarding and long-term success
- Basic computer proficiency is expected, including comfort with internet usage and digital tools
- Willingness to learn CRM systems and sales-specific technology platforms is essential
- You have a genuine interest in internet technology and how it impacts daily life
- You're a natural at breaking down technical information into easy-to-understand benefits
- You thrive in direct, face-to-face interactions and can build trust quickly with new people
- You're a proactive problem-solver, always looking for the best internet solution for each customer
- You have a strong drive to achieve goals and are motivated by measurable success
- You're resilient, learning from every interaction and continuously refining your approach
- You are passionate about helping people get connected and stay connected