PROJECT MANAGER, CPMO (ADMINISTRATIVE AND REVENUE CYCLE APPLICATIONS)
Healthcare Systems of America
- Coral Gables, FL
- Permanent
- Full-time
- Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from.
- Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed.
- Meaningful Work - Every day, you'll contribute to patient care, cutting-edge medical solutions, and life-changing treatment and technologies.
- User configuration and access provisioning
- Patient scheduling and registration workflows
- Health Information Management (HIM) and medical coding
- Case Management processes
- Revenue cycle operations such as billing, collections, denial resolution, appeals, and third-party vendor coordination
- Develop and manage comprehensive project plans for IT systems integration, ensuring alignment with acquisition timelines and organizational objectives.
- Develop and maintain detailed project plans, including schedules, milestones, resource allocation, risks, and mitigation strategies.
- Track project performance, identify variances, and implement corrective actions as needed to ensure timely and on-budget delivery.
- Work within a matrixed environment and large-scale implementation Program structure to iteratively deliver projects to meet the overarching goals of the organization and Corporate IT department.
- Coordinating user access requirements during hospital ownership transitions
- Coordinating the implementation and integration of Hospital and Ambulatory front office applications including, but not limited to, MEDITECH, Formsfast, Experian, etc.
- Coordinating the implementation and integration of Hospital and Ambulatory back office applications including, but not limited to, MEDITECH, FinThrive, RevSpring, Craneware, etc.
- Collaborate with cross-functional teams, including IT, Revenue Cycle leadership, legal, compliance, and facility operations to ensure seamless transitions.
- Manage vendor relationships related to transitional services, systems migration, and new technology deployments.
- Ensure all IT activities comply with regulatory standards, such as HIPAA, and adhere to organizational cybersecurity protocols.
- Track and report on project milestones, budgets, and resource utilization, providing regular updates to senior leadership.
- Manage change control, testing coordination, go-live planning, and post-implementation support activities.
- Coordinate change management and end-user training efforts, supporting smooth adoption of new systems, workflows, and overall operational readiness.
- Document and standardize acquisition-related IT processes to streamline future integration efforts.
- Provide project management support for additional IT or Administrative/Revenue Cycle projects as needed, based on organizational priorities and PMO resource planning.
- Bachelor's degree in Healthcare Administration, Information Systems, or related field (Master's degree preferred).
- Minimum of 5 year of project management experience in a healthcare setting with a focus on Administrative and/or Revenue Cycle applications.
- Hands-on experience with MEDITECH EHR is required, particularly in integration or optimization roles.
- Previous experience managing large-scale, cross-functional projects in Administrative and/or Revenue Cycle environments.
- Proficient in healthcare IT standards including HL7, HIPAA, and security/privacy requirements.
- Excellent project planning, coordination, and risk management skills.
- Strong communication and stakeholder engagement abilities. Capable of working with Executives, IT staff, and vendors.
- Ability to balance multiple priorities, navigate complex healthcare environments, and lead cross-functional teams.
- Experience using project management tools (e.g. Microsoft Project, Smartsheet, Jira).
- PMP or similar project management certification preferred.
- Ability to work independently, proactively resolve issues, and drive initiatives to completion.