
Pharmacy Technician, Certified or Trainee, Ambulatory Care, Float PM's
- Iowa City, IA
- Permanent
- Full-time
- Conduct interview with patient or patient’s representative to collect and record patient profile information.
- Screen prescriptions for completeness and formulary status.
- Determine waiting/pick-up time and fill out patient call check.
- Triage prescription to appropriate team. Recognize workflow patterns for effective triage of prescriptions.
- Answer telephone lines and triage phone calls per established policies and procedures.
- Utilize and maintain the ScriptPro Robot
- Fill cells/cassettes
- Clean cells/cassettes
- Map brand changes/assign drugs to cells
- Return unwanted prescriptions to cells
- Daily maintenance
- Fill/refill prescriptions
- Read label for accuracy and correct as needed.
- Label and package the correct medication.
- Accurately compound medications requested for prescriptions, clinic doses, and inpatients.
- Answer the dedicated prescription refill telephone line.
- Generate prescription refill label.
- Verify address for prescription(s) to be mailed and the date medication is needed.
- Fill out call check and note pickup time or date to be mailed.
- Prepare prescriptions for mailing and shipping according to established policies and procedures.
- Perform inventory maintenance activities.
- Return to stock medications that have not been picked up by patients
- Order supplies from Hospital Stores.
- Perform daily and monthly drug inventories as requested
- Generate and/or maintain (includes filing) appropriate records related to prescription dispensing such as hard copies of prescriptions, hemophiliac patient profiles, mailing/shipping forms/logs, and prescription quality assurance audits.
- Perform activities involving narcotics and controlled substances including:
- Conduct weekly and monthly inventories
- Order replacement supplies from internal source
- Audit records associated with dispensing of narcotics and controlled substances
- Resolve discrepancies on issuance forms
- Conduct assigned audits in patient care clinic areas (Certified Technicians Only)
- Audit area for compliance with medication security, segregation of dosage forms, expiration dates, approved samples, Emergency Medication Tray expiration date, appropriate drug storage and references.
- Maintain area orderliness and cleanliness.
- Assist in on the job training of new technicians.
- Coordinate technical activities with other members of team.
- National certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA). Must meet ongoing education requirements and maintain certification.
- High school diploma or the equivalent.
- Any combination of two years of post-high school experience and/or education in the natural sciences or satisfactory completion of an accredited pharmacy technician training program.
- Experience with Public Contact/Customer Service
- Ability to perform ratio/proportion equations
- Experience with inventory maintenance activities
- Experience working in team environment
- Experience working in detail-oriented work environment
- Knowledge of windows-based computer programs
- Experience working in environment requiring accuracy
- Experience working in healthcare with one-on-one patient interaction & experience handling challenging interactions in work environment.
- Classification Title: Pharmacy Technician, Certified
- Appointment Type: Merit
- Schedule: Full-time
- Pay Level: 10
- Organization: Healthcare
- Contact Name: Teresa Walker
- Contact Email: teresa-walker@uiowa.edu