Senior Engagement Manager- Change Management
Sia
- Philadelphia, PA
- Permanent
- Full-time
- Lead the development and execution of end-to-end change management strategies for enterprise-wide initiatives, including technology transformations (e.g., HRIS, ERP, cloud, digital platforms) and organizational restructures.
- Conduct stakeholder analyses, change impact assessments, and readiness assessments to inform tailored change strategies.
- Develop and deliver change plans covering communication, training, leadership engagement, resistance management, and reinforcement tactics.
- Facilitate workshops, focus groups, and stakeholder engagements to support awareness, alignment, and buy-in.
- Design and deploy communications and enablement materials that are targeted, clear, and compelling.
- Collaborate closely with project managers, HR, IT, and business leaders to ensure change efforts are aligned with project goals and business outcomes.
- Develop readiness and skilling content leveraging multiple modalities based on customer experience and learning development best practices
- Document new ways of working and process flows as required to assist stakeholders with navigating future state of their role and the organization
- Develop and monitor adoption metrics, assess risks, and adjust strategies to ensure sustained change and value realization.
- Coach and support leaders at all levels to fulfill their roles in change and serve as visible sponsors.
- Contribute to the development of high-quality and timely deliverables
- Utilize Agile Project Management frameworks and methods as needed
- Lead and manage Sia resources on projects
- Help develop and mentor consultants working within the business unit or on an account
- Provide status reporting of progress, dependencies, issues, risks and overall program health
- Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps
- Identify opportunities to provide or create additional client value
- Contribute to internal areas such as recruiting, marketing, and more
- Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
- 10+ years’ experience leading business transformation engagements with successful outcomes in complex, global organizations
- Bachelor’s degree required, Masters degree preferred
- Management Consulting experience required
- Experience developing and implementing OCM strategies for multiple HRIS, and ERP implementations
- Experience with HRIS (ORACLE HCM, Workday) and ERP (SAP S/4HANA) preferred
- Organizational design and organizational effectiveness experience a plus
- Pharmaceutical and / or manufacturing industry experience preferred
- Experience and knowledge of project and change management principles and methodologies
- Change Management certifications (e.g. PROSCI) preferred
- Strong coaching and influencing skills; ability to influence others and move toward a common vision and/or goal
- Ability to quickly build trust and value-based relationships with employees at all levels of the organization
- Strong knowledge of Project Management frameworks- PMI, PMP or Scrum certifications preferred
- Motivated by an entrepreneurial mindset and comfortable with ambiguity
- Ability to facilitate project teams, guided by a strong understanding of group dynamics while driving results
- Annual base salary starting at 160,000.00 commensurate with experience and qualifications
- Annual performance based discretionary bonus and personal sales bonus
- 3 Medical plans
- Dental and Vision
- Life, AD&D and other voluntary insurance
- 401K retirement plan
- 4% matching and 100% vested upon enrollment
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Health, Dependent Care, Commuter
- 100% paid parental leave for all new parents with eligible tenure
- Building Healthy Families program if enrolled through Medical plan
- Generous Paid Time Off (PTO) policy
- 9 company holidays plus 1 floating holiday
- College savings and student loan repayment assistance
- Monthly cell phone stipend
- Access to wellness programs at no cost if enrolled through Medical plan, including:
- Gym membership reimbursement
- LiveHealth Online virtual care
- Personalized support from a Well-being Coach
- Employee Assistance Program at no cost
- Free confidential counseling and emotional support services
- On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)