Security Scheduling Coordinator - Night Shifts
- Blue Island, IL
- $18.00 per hour
- Permanent
- Full-time
- Opportunity to work with a reputable and well-established security services company.
- Competitive pay and comprehensive benefits package, including paid time off, health insurance, dental insurance, vision insurance, IRA, and more.
- Opportunity for growth and advancement within the company.
- Enjoy a supportive and collaborative work environment.
- Receive paid training to enhance your skills and knowledge in the security industry.
- Be a part of a team that values your contributions and recognizes your hard work.
- Referral program and employee discounts
- Possess strong customer service and public relation skills and be able to interact well with people of diverse cultures and backgrounds.
- Provides administrative support functions for the Operations team.
- Takes direction from the Operations managers and determines the necessary service requirements to fulfill the contractual responsibilities with our client base.
- Coordinate services and operational and administrative support needs.
- Utilize our scheduling software to track employee work schedules and to fill open positions due to call offs or requests for additional coverage.
- Troubleshoot emerging client service issues.
- Collaborate with personnel and Operations managers to ensure deadlines are completed on time and within the scope of work.
- Work consistently with Operations Managers to ensure our clients receive the best possible service.
- Directing/routing calls to the appropriate department or personal voice mails.
- Ability to use Window based programs.
- Ability to utilize Microsoft Office (Word, Excel, and email).
- Ability to multi-task during the work shift.
- Willingness and ability to work weekends, holidays, and cover additional shifts as required by company needs.
- All other duties, as assigned.
- High school degree or equivalent.
- Prior Supervisory experience in the security industry or a related field.
- Strong leadership and communication skills.
- Ability to handle all situations and make quick decisions.
- Valid driver's license and reliable transportation.
- Availability to work various shifts, including weekends, weekdays, and holidays.
At Guardian Security, We Invest In People!
We believe our employees to be our most important assets. When selecting our Security Officers, we continually strive to make the most appropriate fit between the applicant and our client's specific security needs. The Guardian hiring criteria and process is one of the greatest points of difference over our competition.